it was just another busy afternoon at the Riverstone Mall the air was thick with the scent of freshly brewed coffee from the cafe near the entrance while the hum of Shoppers moved in and out of stores at the front desk of the electronic store Jenna sat behind the counter her face a mask of professionalism she had seen it all the rude customers the impatient demands The Ungrateful attitudes yet it was always the same feeling of being invisible Jenna was young just 24 working two part-time jobs to pay for her community college tuition Riverstone mall was
one of the busiest in the city but her shift at the electronics store was the one that always dragged most of her co-workers were polite but everyone knew how to ignore the entitled customers who treated them like they were beneath them Jenna didn't let it get to her she'd learn to smile through it even if it stung one day as she was folding a pile of brochures behind the counter a woman stormed in looking flustered her heels clicked sharply against the marble floor she was dressed in a sharp business suit a designer bag slung over
her shoulder her perfectly styled hair shimmered under the fluorescent lights Jenna knew the type immediately one of those customers who thought the world revolved around them the woman approached the counter with a hoty air tapping her fingers in imp patiently excuse me I need help I've been waiting for over 10 minutes and not a single person has assisted me she snapped her voice dripping with disdain Jenna looked up from her work forcing a smile I'm sorry about the weight ma'am what can I help you with today I need a new laptop preferably something Sleek fast
and of course expensive I don't have all day the woman said her eyes scanning the store with obvious interest Jenna nodded and stood up of course we have a few great options for you let me show you before Jenna could finish the woman Cut Her Off Are you seriously trying to sell me something right now you look like you've never even touched a decent laptop just get someone who knows what they're doing the words stung more than Jenna cared to admit she had been doing this job for almost a year and had become quite knowledgeable
about the product but it didn't matter the woman's attitude was more than just dismissive it was humiliating Jenna forced herself to remain calm I understand I can get one of my colleagues to assist you if you prefer uh don't bother the woman sneered I bet you won't even be able to get anyone to help me this mall is a joke it's full of incompetent people like you Jenna's fingers tightened around the counter but before she could respond the woman turned and stormed off muttering insults under her breath Jenna watched her go her heart sinking this
was the type of day that made her want to quit but she couldn't afford to she needed the money hours passed and Jenna continued her shift trying to ignore the sting of the rude encounter as the evening Drew to a close the store manager Mark told everyone to start closing up Jenna wiped down the count and began to pack up her things when a sudden commotion near the mall's main entrance caught her attention it was the woman from earlier but now she was standing with a group of people looking very different she was smiling shaking
hands with a few men in suits and laughing Jenna squinted trying to understand what was happening the group was joined by a man who appeared to be in his late 50s with graying hair and a Stern expression he looked important and it became clear that this wasn't some casual conversation they were discussing something seriously Jenna's curiosity got the better of her she stepped closer trying not to be noticed when she overheard one of the men mention I still can't believe you're planning to open a new Wing here you know riverstone's been asking for an upgrade
for years the woman still smiling replied I'm excited to get started the renovations will bring in so many new opportunities plus I'll make sure this mall gets the attention it deserves Jenna's heart skipped a beat was she talking about Riverstone mall and was this woman somehow involved before she could process the words Mark her manager walked up to her hey Jenna let me introduce you to someone Jenna turned around to find the woman from earlier standing right behind her with the same business suit but now her demeanor was completely different genuine warm even this is
Lisa Hartman Mark said with a smile she's one of the major investors in Riverstone Mall she's in charge of the new renovation project Jenna's mouth went dry w Wait you own the mall she stammered still trying to wrap her mind around the situation Lisa nodded her expression softening I do in fact I've been working on these upgrades for months now but after today I think I need to have a little chat with some of the staff here about how we treat people Jenna's face flushed Crimson the woman who had humiliated her earlier the one who
thought she was too incompetent to help was the owner of the entire mall I'm sorry I didn't know Jenna mumbled feeling a deep sense of embarrassment Lisa smiled kindly her voice calm it's it's all right but you know the way you handled things today it wasn't easy but it showed me something you didn't let me rattle you and that's something I respect Jenna's eyes widened wait what do you mean Lisa leaned in a little closer lowering her voice I've been looking for people like you people who have the right mindset and heart for what I'm
trying to do with this mall I've seen a lot of workers here but you stood out Jenna blinked still in shock are you offering me a job Lisa chuckled softly I'm offering you an opportunity once the renovations are done I'd like you to be part of the new management team how would you like to work directly with me Jenna's mouth fell open this was more than she ever could have imagined from the humiliation she had faced earlier to this sudden twist it was almost too surreal to believe I wow I don't know what to say
Jenna stammered Lisa smiled again you don't need to say anything right now just think about it you've earned it the story concludes with Jenna standing at the threshold of a new chapter in her life a lesson in humility respect and the unpredictable nature of the world sometimes the very people we look down on or dismiss turn out to to be the ones who shape our futures in the most unexpected ways don't forget to subscribe Story Time with Harry for more interesting stories thank you for watching e