BURRÃO E O TÊNIS | EMBRULHA PRA VIAGEM

So, I try to understand what the customer wants, how much they can spend, then I show them a model respecting their taste. That's why you don't reach your goal. How so?

Mr. Vanda, you need to know how to turn water into wine. The customer comes in here wanting flip-flops, they have to leave here with the latest sneakers, you lack that feeling.

Feeling is what our team is missing. For example, I see a customer, I try to go to them, you run ahead, I lose the sale. No, that's not it.

This is teamwork, we are together. This work unfortunately requires a certain speed, a certain speed that you don't have. Sorry?

Not that I'm saying anything about your age, it's nothing like that, don't get me wrong. Does this mean that experience means nothing? Experience of going to the bathroom every 5 minutes to pee?

Hey, rude, boy. Let's do something so you don't complain? The next customer that comes in is yours.

It's great, it's fine. Do this, Ms. Vanda.

Since the store's empty, go pee so that you can be available later. Good, I'll be back soon, okay? The client is mine!

Hello, hello, good afternoon. How are you? -How is all this joy going?

-Welcome, very good. What is your name? It's Fernando, but people call me Burrão.

And this here is Amanda. Hello, Amanda. All good?

Guys, how can I help you? We're looking for sports sneakers. So you came to the exact place and ended up with the ideal seller.

Luís Carlos Estevão, seller of the month for six consecutive months. We got lucky, daughter. But she's the one who's going to hit the hammer.

And how can I help you? We are looking for sneakers that can be used for PE and also for everyday use, a good, cheap sneaker. Tell me something, wait a minute.

Tell me what you think of the latest Lion model? With injected gel and Aeronautical Rubber sole. Aeronautical Rubber!

Aeronautical Rubber? Exactly. It's R$2,800, but I'll do it for R$2,599.

99 if you take it in cash. R$2,599. 99?

But you'll have to take it because you loved it, didn't you? -No. -No?

No, it's very expensive. You're looking for value for money. Leave it to me, let's do it… -The Price Air Plus.

-Price Air Plus. That's it. From R$2,500 to R$2,199.

99. NASA technology. -NASA!

-NASA? This sneaker doesn't run, it flies. Too expensive.

-Let's go with the Vision Power then. -Vision Power? -I'm telling you, she knows.

-Do you know it, daughter? I know this one. There's no way not to.

It was chosen as influencers' favorite sneaker two years in a row. True. These kids are all connected.

R$ 1,799. 99, but she will never go out on the street again without signing an autograph, attracting attention, being noticed. -Without being robbed.

-Exactly. No! No, not being robbed.

That's a problem, right? Okay, how much do you want to pay here? Boy, we're thinking, at most, R$99.

99. In a shoe? R$ 99.

99, you want to buy a flip-flop, guys. For God's sake. You won't find this in.

. . In fact, you will.

From here, there's an outlet, two streets down. -On the same sidewalk, you'll just. .

. -Here? -Burrão, Mr Burrão.

-Mr. Vanda! How are you?

I know her from Rápido Burrão. Look, how cool. So did you get a job to supplement your retirement?

Wow, it's been great. Look, I will never forget you, sir. Your father is great.

Sorry, I was listening to the conversation, and I can say that we have popular models there. They are models from last year, but of excellent quality. Perfect.

That's right, so from now on, Mr. Vanda will be the one taking care of you. It's teamwork, but the next client is mine.

Guys, Mr. Vanda, Burrão is all yours. You will love her service, it's fast and efficient.

OK? Excuse me. So, these models here are R$ 149.

90, but if you are going to take more than one pair, one for you and one for your daughter, we can give you a discount. -It's going to be one hundred. -One hundred reais?

-No, one hundred pairs. -One hundred pairs? That's in the first month.

Then, if everything goes well, deadlines, delivery, we are thinking about closing an annual contract for 150 pairs per month for one year. No, sorry, Mr Burrão. Are you going to wear 150 pairs of sneakers per month?

Not me, boy. I don't have all that competence, I didn't finish fifth grade. I wouldn't even be able to use them if I did.

This is for a needy entity that my daughter is managing. They're for teenagers. She's actually the one who has decide on the sneakers because she said she has to buy sneakers as if they were for her.

For that amount, we can make it for $$99. 99. Look what a coincidence, daughter.

Deal, dad. Look, Mr. Vanda!

You're a good saleswoman. She is fast and efficient, because in less than a minute, she got how much I wanted to spend, and what I wanted to buy. And you don’t push products, right?

See, see? Let me get my wallet. Come back often, Mr Fernando.

Not Mr Fernando. Burrão, Burrão! She knows, boy.

These guys! Come on, daughter. Good, now I'm going to pee.

The next customer is yours.