what if you could offer your clients a way to never miss another customer phone call again no matter how busy they are or even when their office or business is closed this means no more lost leads no more lost sales and no more lost Revenue instead you're able to provide your clients with a powerful AI driven solution that not only answers customer phone calls but also captures essential customer information automatically now think about how much more valuable that would make your agency's services how much more money you could charge and how much more Revenue that
you could actually generate it's a it's a lot that's why in this video I want to introduce you to a powerful tool that can take your agency services and offers to the next level called an AI employee these AI employees are like having a 247 customer service team that ensures no call ever goes unanswered so I'll show you how you can deploy this cuttingedge technology for your clients or yourself helping them or you capture every lead enhance customer satisfaction and ultimately drive more Revenue all while positioning your agency as the go-to expert in Aid driven
Customer Service Solutions which sounds really fancy so let's dive in all right so here we are inside of the Miro Board of Truth and Justice sort of our uh our internal document originally this this uh this training this presentation was made for uh clients and students inside the agency accelerator but I thought it was really important to share this with you as well because I think that there's a lot of talk that people come out with about gamechanging Technologies and revolutionary new features and services and most of of the time it's complete hype and Bs
and nonsense and uh and we could very well just live without ever hearing about this this is not one of those things this is one of those things that um after having been involved in the agency space for over a decade now I can confidently say is going to change the game not only for businesses that are adopting this technology but more importantly for you as a current or aspiring agency owner who's going to be able to be the provider of this service to businesses because the potential Revenue generation and revenue recapture really here is
um is frankly just off the charts but we have some work to do so let's dive in first of all AI employees what is this stuff what is what are we talking about well what this is here is we're going to call it an AI employee because AI agents have um a couple different meanings you're going to see some of these terms used synonymously and um interchangeably but regardless what this is going to do primarily is answer calls that come into your client's business or your business you're more than welcome to use this for yourself
and what it's going to do is act as a backup if someone is unable to answer the phone and we're going to talk about just how incredibly important that is way underrated uh as a service to make sure that we're not missing out on those potential leads and calls and sales so this is where the AI employee kind of steps in and it does such a better job than just sending them to voicemail it's like hey leave a voicemail sorry we missed your call which sometimes works if someone's really interested and really desperate but more
often than not they just kind of move down the chain and go to the next business but we're going to talk about that in a second also as you can see over here on the right side this um the search term for AI employees has been steadily steadily growing and kind of taking off in the last year or so more and more businesses are becoming aware of this and um still yet not enough marketers are really adopting this technology which means that you will have a significant first mover Advantage by starting to familiarize yourself with
this starting to put this into some of your packaging and some of your offers there's just um there's a lot of money to be made with it so that's an AI employee in a nutshell next how does it work well let's look at this side here first then we can get into some of the specifics in details later essentially a customer calls a business right they call the business they're going through whether they're looking for a plumber or roofer or whatever it is if that business has no AI employee which is standard with like 99.9%
of businesses out there the lead is lost very rarely does a customer hang around or wait or leave a voicemail and um and hope that somebody calls them back they almost basically never go to the contact form and fill out a form what they do is they for example put in like roofing companies Denver you could put in Plumbing Las Vegas or Landscaping Vancouver doesn't matter what they do is they call the first business if they don't answer they call the second one if they don't answer they call the third and they just keep going
through the list that's it which means you've got one opportunity to capture this lead so to your clients if you don't capture it it's gone they're going on to the competitor so what we do instead is we do integrate an AI employee we capture the lead we get their name their phone their email we're able to ask a question about the um the issue that they're having the the thing that they want more clarification about and then we're able to follow up with that because it creates a prospect inside of our CRM inside of your
client's CRM so that we're actually able to get that lead so essentially a call comes into a sub account we use high level for this I'll make sure to put all of the relevant links uh at the bottom um the AI agent answers the call in fact I've got one set up right now I'm going to walk you through an example uh as soon as we get to that phase show you what it actually looks like then we're going to delete it and I'm going to rebuild it from scratch and it's going to take all
of about 45 seconds to do we collect all the info then we get this detailed summary added to the contact record so that we can actually follow up on all of the leads and again incredibly powerful so who is this for now if you've been following me for any length of time you know that I'm a huge fan on having your niche focusing being specific this is one of those Services though um it really is kind of for any business that takes phone calls now if you're running an agency clearly you want to stay focused
on your Niche first because you're going to be able to present this as an ideal solution to a very specific pain and problem they have make it more relevant make it more appealing make it more irresistible to them but if you're just getting started and you've yet to pick a niche we've got a lot of different opportunities here to go from really what we're looking for though are not just businesses that take phone calls but businesses that primarily take phone calls should put that in there primary and we should spell it right Prim primarily primarily
takes phone calls any business that primarily so basically their phone is the main thing that they're collecting leads from people don't often email them they're not sending them DMS on social media it's predominantly phone calls what you're going to find is the vast majority of local service based business anyways so home services and contractors this is huge think plumbers roofers any kind of contractor Builders repairs uh medical and dental practices what you're going to find is most of these businesses already have some kind of telephone Automation in place press one for reception press two for
this press this for that whatever it is uh but there is going to be a gap there because they will ask you to leave a voicemail rather than interacting with you directly so there is still an opportunity there real estate agencies and realtors in particular incredibly valuable very easy sell because if they miss a phone call they just see like a missed call some of them will call back but if you're able to collect the leads contact information their name their phone number the reason they're calling what they're hoping to do you can personalize the
greetings so it's like hey this is Adams real estate um are you looking to buy or sell just let me know and I'll give you a call back and we'll go through all that in a second legal firms same thing auto repair shops Fitness Studios gyms Restaurant catering vet clinics salons Property Management appliance repair I really like this one for the record event planning catering Healthcare practices Optometry Dy retail stores people that take phone calls if they're missing these calls again back up here with no AI employee in place we lose the lead they go
to the next person in the list and that customer is essentially lost forever which is madness all right so how do we set it up this is going to look a little more complicated I just realized this I'm looking at all this fine print I put this here so that I could copy and paste it and You' have easy access to it because I have taken the original um beta launched version of the AI employee and then I tweaked it a little bit for my specific needs and for the needs of my clients and students
I'm going to make sure that I get you access to this either in a link below or I'll copy paste it somehow there will be some way for you to get this really though incredibly simple we use high level to do this again I'm going to make sure to put a link down in the description so you can access to an extended free trial as well as all this stuff but there's three steps agent details agent goals and phone details so first things first let's walk over here and I want to show you this one
that I built out um just a minute or two ago essentially see right over there uh and we're going to run through it and give it a test and I'm going to hope that the microphone picks up on the phone as I call the number because I want you to hear exactly what it does and how crazy accurate it is even with my weird spelling last name of airheart which if you were to pronounce it as it's spelled would be like art but we're going to see what they can do so we're going to call
I'll put on speaker we're going to hope for the best hey you have agency accelerator how can I help you today hi yeah I'm just uh calling because I've got some questions about the program and what kind of support is provided with it got it a team member will reach out to you with all the details can I get your name please yeah my name is Adam arheart just to make sure I've got it right your name is a d a m e r h a r s h is that correct nope last name is
e r h a r t thanks for clarifying so your name is a d a m e r h a r t is that right yes it is great Adam what's the best phone number to reach you at uh let's go with 855 65158 just to make sure I've got it right the best phone number to reach you at is 8556552667 that's correct perfect can you tell me a bit more about the questions or issues you're facing with the program yeah really I'm just trying to figure out like how I'm going to get questions answered
what kind of coaching and support there is are there weekly or monthly calls daily calls like what's what's involved got it our team will reach out to you with all the details about the coaching and Support options including call schedules thanks for reaching out Adam we'll get back to you soon have a great day awesome thank you and that's it and then what ends up happening is that information gets added to a contact automatically inside of the highle CRM so we're able to see who called when they called what the transcript was you can even
verify it just to make sure that things didn't get a little weird or wonky with some of the translations but like shocking and if you've ever called any of the automated robot style AI stuff before what you've probably noticed is that when you give them your name like Adam aart and they read it back they often read it back painfully slow like just to confirm it's a d a and you're just you're come on hurry up what I found here is that the way that it's been developed the way it's been programmed it's really fast
and Incredibly effective so let's take a look at this one I'm going to delete this one now and um we're going to make a new one so delete my agent 820 very original name feel free to name it whatever you like all right so here we are we're inside of AI agents this is a Beta release of it I've got Early Access to it should be rolling out shortly so again I'll make sure to put links down below where you're going to be able to um to get first access to it make sure you're signed
up to get all that we're going to hit create AI agent we're going to name it my agent 866 good enough for me we've got a number of different voices to choose from now here's some fun facts my strong recommendation is that we choose a female voice instead of a male voice the reason is and and a lot of this comes from experience back in the aviation world when I used to be a a pilot there we had to study this stuff called human resource management and human factor human factors why we do the things
that we do and what the researchers found was that not just men but also women were more likely to listen and engage and follow the orders of a female voice than they were a male voice also it tended to be more clear um viewed as more intelligent more articulate and so on so I pretty much always use a female voice but you can try different kinds like you can tell this one the only what the mind is prepared to comprehend we've got but I'm going to go with Samantha here still because that's the one that
we used right away we've got the business name you can put in whatever one you want then you have this initial message here hey you reached agency accelerator how can I help you today again we can put this and adapt it and modify it for whatever kind of business that you're building this thing out for so very very cool next we'll hit next here's where we get to choose what kind of information we want to collect from the lead name we could say email we could get their phone number we could get the contacts issue
which I want now what you may remember is just a couple minutes ago when I called that they asked me for my phone number and not my email and this is because I strongly recommend that we collect phone numbers when someone phones in very very important is that when someone's making a phone call to a business they've just identified their preferred Communication channel by actually using that Communication channel and we want to interact and engage with our clients with our prospects with everyone on their preferred channels so if they're phoning we want to phone them
back we don't want to email them we don't want to send them a DM we can do that as like a backup but primarily we want to do thing but you don't see that option here so I'm going to show you again that's what all of this Fancy Pants stuff here is is all the code to basically re uh code's not the right word the prompt to switch it over so we're going to go switch to advanced mode and you're going to see here these are the prompts that are in there by default and they're
really good they're just not what we need so you can see all of that that sets there what I want to do though is I want to come over here and actually is it under phone deps no that's there we're good there I want to come over here and copy all of this so we'll just do that we'll come back over here and we'll paste so now what you can see is that I'm collecting name phone and the issue and then what I've done is I've added this out so that we've actually got it spelled
out correctly with the phone number so it's not going to read like instead of 1 2 3 4 5 6 it wouldn't read like 123 456 7,899 which would be completely confusing for a phone number so all you've got to do is copy and paste that in there of course you can feel free to tweak that even more um update contact field what I do here is put phone and then I will use either uh other or any other kind of field that you want to put it in and then this would be phone number
of caller and now what's going to happen is it's going to add this automatically to their contact details that's it there we're cruising right along we'll hit next we'll pick a phone number we'll pick any of the ones that we've got we'll use the one here we'll hit save and wait for it we're done now we have a brand new AI employee completely uh completely like we did before exactly like that example was absolutely incredible so copy and paste that again I'll make sure to put that in there and now you're done so next question
what should you charge how valuable is this three tiers two tiers three tiers what should you charge um you've got a ton of different options here the first of which is that you can offer it as 100 bucks a month for a standalone access to this service as you can see that took me all of I don't know 45 seconds because maybe maybe 2 minutes cuz I was explaining the process as you go but once you have that information especially if you have that prompt you can just tweak it and customize it get whatever information
you want copy paste and you've set up a brand new AI agent like that uh so 100 bucks a month you sign up a ton of different clients easy way to make some passive income my preference though and where the real money is made is Step number two we include it as part of a larger package this means that we can give them access to an AI employee but we can also give them Miss call text pack we can also give them customer reactivation campaigns we can also give them uh Google business profile optimization in
other words local SEO build them citations optimize the profile add the right images make sure that all that's good we can build them websites with a click of a button I've got videos on that on the channel as well we can create AI chat widgets so that not only now are we giving someone an AI employee that is going to respond to a missed call but we can also put a chat widget right on their website which gives us even more opportunities to answer questions engage the lead and if you remember like I said earlier
we want to stick in the communication path that the client that the customer is communicating with so if they start a chat with a widget we can follow up with a chat on the widget if they call us we can respond with a call and we can do this automatically the third option is you can give it away for free what what Madness what are you talking about free well we use it as a gateway to a larger package essentially this is going to cost us very minimal in fact we could charge them basically just
our costs of it get them to use it get them to fall in love with it and then we can stay in touch with them we know that they're an ideal Prospect they've started to invest money in their marketing and now we've established that relationship which is going to lead to more trust and more Authority and you can bet your pants that when they want to upgrade or find something else they're going to be coming to you but again this is my preference here and then you're able to work with their budget again the beauty
of these things missall textback reactivation GBP optimization web design all of these are services that we can deploy directly inside of high level as well which means if they have a 2, a month budget your profit margins are 99% you can keep1 19900 and some odd dollars of that on the other hand if they have a $2,000 budget and you're running something like Facebook ads or Google ads well now we have to take a portion of your profit and give it to the actual advertising platforms which is why I love ads I think they're phenomenal
but my preference is we would start with these maximize all of these opportunities because they're going to get results you're going to keep higher profit margins all right what can we do with this thing in the future as it continues to be adapted and evolved and as it rolls out um well obviously we know that we can choose different voices my recommendation again we stick with a female voice we can have this act as a backup um instead of having to constantly go for the calls the other thing that we can do is that when
you're selling this to a potential business owner my recommendation is that you pitch it as an after hours service more than you do as a missed call opportunity and the reason for that is twofold the first of which is that the business owner probably thinks they don't miss any calls they're wrong but that's what they think and we're not there to argue with them uh the second is is that we don't want to push that on them and then start offending them being like you're missing all these calls and you're losing all this money that's
just typically not a very good angle to take much better off to say hey we have this thing that's going to allow you to capture all of these calls after hours and in the off chance off chance that you miss a call while you're here because you're busy or serving someone else it's going to take care of that for you automatically all right other things we can trigger a workflow during the call we can end the call transfer the call send an SMS there's so many things that we can do based on someone doing that
we can have it immediately reach out to leads on the team we can send them follow-ups we can add them to different workflows all of this can be done automatically all right what do we do next couple things uh first of all you're going to want to make sure that you are signed up for high level in order to get this as soon as it gets dropped I've got a link here that's going to give you an extended free trial to 30 days so a.co High L again I'll put the link down in the descriptions
below the other thing is you do want to make sure that you are on my email newsletter uh because I'm going to be keeping you up toate and informed on all of the developments on this again I think it's just probably one of the coolest and um certainly most powerful marketing tools that I've seen in a long time you can sign up there you also get a free cheat sheet so it's uh it's win-win and if you don't like it you can unsubscribe to so nothing to lose uh and with that said well feel free
to take a look at those now I'll make sure to link up a video somewhere around here for you to check out next and otherwise um I'll catch you in the next one