Learn English for Hotel and Tourism: "Checking into a hotel" | English course by LinguaTV

[Music] good morning welcome to the transnational Hotel what can I do for you good morning my name is Tom Sanders I have a reservation for a single room for three nights all right Mr Sanders let me pull up your reservation I can't seem to find a record of your booking did you book The Room directly through us or do you use a hotel reservation service or a travel agent no I booked it Direct through you I've already also paid a deposit on the first night I have a a reservation number if that helps yeah sure

can I see that please thank you oh I see maybe there was a glitch with the booking system well we don't have any more single rooms available with the exception of one adjoined room but you would then be right next door to a family with children which might get noisy but that's not a problem I can upgrade you to one of our business Suites they all come with jacuzzi well that sounds nice uh but how much more is that going to cost that would of course be at no extra charge to you oh well thank

you my pleasure uh what about the wireless internet oh it's really easy this is your access code and instructions on how to use it if you have any problems feel free to call the front desk and this is a list of all the Hotel amenities like the gym and the indoor pool oh thank you very much you're welcome has the valet already taken your car or will you be needing a parking pack pass oh I don't have a car I took a taxi direct from the airport oh all right could I have some form of

ID please and could you just fill out this registration form sure uh here's my driver's license thank you oh you're from San Francisco yes I am all the way from the West Coast I hope you had a good trip yes I did thank you the flight was long but it was smooth and I slept almost the whole way oh and is this your first time in the Big Apple yes it is I have a business conference to attend but I'm looking forward to getting some sight hang done as well well I'd be more than happy

to give you some sightseeing tips if you need any thank you all right I've got you all checked into your room this is your room key you're in room 653 just take the elevator on the right up to the sixth floor when you get off the elevator turn right your room is at the end of the corridor on the left hand side just leave your suitcase here and the bell boy will bring it up great well thank you very much if you need anything please feel free to dial the front desk enjoy your stay Thank

you you're welcome [Music]