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[Music] [Music] [Music] let's go ahead and flip that did that go live you live on yeah this one's live right now yeah let's go live on there oh okay we are live all right we are live I'm trying to figure out this technology everybody what's going on here all right so we are live uh we're going live in a couple different platforms today we're here in our corbor headquarters I've been back I've been traveling for about a week was at a private Mastermind with some cool dudes and gals here for about a week in Cancun Mexico finally got back missed my flight L day coming from The Layover but finally got back late last night at midnight and I'm here so today we're going to go over we're going live uh we're going live here on Instagram so welcome you guys here we got 300 UND I think 57,000 of you following us around here we just started an IG account 15 months ago that thing is crazy just off reals that's insane so welcome IG we're also going live here on my desktop using an app called streamyard I love streamyard uh we're going live here in our Facebook group sales Revolution there's about 58,000 of you in there following me around we're also going live on our YouTube channel LinkedIn we're also going live on our Facebook business page about 90,000 of you in there and we're also going live on my regular Facebook and we've got Tik Tok over here as well we're also going live here on Tik Tock okay so today we're going to go over okay today we're going to go over I'm going to give you seven what are called neq now if you're not familiar with NQ that stands for neuro emotional persuasion questioning okay so I'm going to give you seven npq clarifying questions that will help you open up your prospects and get them to go below the surface based off answers that you're possibly asking from your surface level questions you might not be realizing you're doing uh right now now if you're brand new if you just start a follow me on Instagram or Tik Tok or LinkedIn or YouTube or the Facebook group here sales Revolution or even the business page my name is Jeremy Miner I'm the founder of seventh level now we're an organization a sales training organization obviously the train salese exactly like you watching me here right now in this Hugo boss freaking shirt so we train sales people like you we train sales professionals like you we train uh sales Executives sales leaders Sales Management we train entrepreneurs business owners coaches and consultants and we help you and your teams transform the way you sell by learning specific skilled questions and techniques that work with human behavior rather than work against it now do you understand what I mean when I say that because if you don't you're losing deals that you could be making are we live right here you guys have to flip this I think so they can see that whiteboard because it's like backwards right now it's not popping up okay I'll let you guys work on the Tik Tok phone here I got the IG phone and everybody in the Facebook groups and YouTube yell at me here so we teach you not only the right questions to ask but how to ask the questions okay now those are called neuro emotional persuasion questions because we have to we have to train you with the right tone that puts your prospects at ease eliminates sales pressure and causes them to want to engage with you to want to open up with you and tell you what's really going on because there's certain questions in your sales process that require more of a a curious tone John can you walk me through what you guys are see that's a curious tone now there's other questions in your sales process doesn't matter if you sell B Toc or B2B that require more of a skeptical or challenging tone well what are the ramifications if you guys don't do anything about this though see that's a challenging that's a skeptical tone then there are other questions in your sales process that require more of a concern tone a tone that shows more empathy John what's really holding you back from moving forward see that's a concern tone well how do you know where to use each of those tones in different parts of your sales process because if you don't understand that that means you're just losing deals that our clients who are in the same exact industry as you they're making those deals every single day all right so we're going to talk about that now what I want each you to do before I get into this training here because I'm going to train you here for about 20 minutes is I want you to grab your phone here I've got the IG phone here in my hands I want you to grab your phone because I know all of you guys are on your phone right now more than likely and I want you to go smash actually do this I want you to go post hashtag live so if you're on Instagram or Tik Tok or if you're in the Facebook group or sales Revolution or YouTube you or LinkedIn I want you to go post hashtag live now I better see hundreds of hashtag lives because it's a really nice day in Scottdale it's like 67 degrees and it's about to get hot here and I really want to golf today so I better see hundreds of hashtag lives now if you're on the replay I want you to post hashtag replay if you're on the live go post hash live if you're on the replay go post hasht replay now also I want you to smash the heart button and I want you to smash the like button now we've got 256 of you here on IG we've got hundreds of you here in the Facebook group and Linkedin and and uh YouTube on here as well on the Facebook business page so I better see hundreds of smashed likes and hundreds of smashed Hearts otherwise there's a golf course 300 yards here from the office and I am really tempted to go golf right now all right so smash the the like button smash the heart button and then we will get started because unfortunately I know none of you care about me you just selfishly only care about yourself guys are so selfish sometimes all right let's get into this I'm going to pull up a whiteboard and I'm going to show you what to do here I even took notes for you guys so I didn't miss anything so any PQ clarifying questions right back here I'm going to give you some different ones here to use they allow you and your prospect to go much deeper than what typical salese know what to do okay as you use some of these questions I'm about to show you now also here I want to do this okay because a lot of people always message me about this I try to message you as many of you can as I back or I have my stunt doubles in there message you back if you're a sales professional or an executive or a sales manager you want your people to sell more you want to sell more if you're a business owner you want your teams to sell more or let's say you're an individual salesperson you want to start making your first 10 grand a month in Commissions in your industry if you want to start making your first 15 or 20,000 every month with what you sell now or let's say you're already making 15 to 20 well how do you go to 30,000 a monthly commissions or 40 or 50,000 a monthly commissions plus what you're doing right now so if you want to acquire those type of skills like our clients are who are in the same industry who are making probably two to three to five times what you are now not because they look cool it makes no difference at all just because they've acquired more advanc skills so you want those skills because on these lives you just give you little nibbles you want those skills message me directly right now if you're in the Facebook group sales Revolution or Facebook business page or LinkedIn or Tik Tok or IG message me directly right now on YouTube you can't message me directly you'll have to join the Facebook group and either myself one of my stunt doubles surrogates will message you back different training options we have for your industry if you want to make that much money you don't have to make that much money sound the way you are now making the exact same you are you always have but that doesn't sound very fun does it okay all right now let's get into this with neq clarifying questions all right here's what we need to understand you're G to find that there is an aura of intensity surrounding your prospect's need if you know how to get them to open up and clarify and probe some of the problems okay you'll uncover based on the answers to your questions don't call for satisfaction they demand satisfaction okay the need will now become attached to your prospect getting where they want to be through your solution so I'm going to give you a few examples of clarifying questions and I'm going to show you the tone to use those now for some reason on Tik Tok we can't figure out how to flip that damn phone around for you guys I apologize so it's going to look like Russian in the background there for you guys on Tik Tok I know how to do it here on IG so for IG I'm going to move you guys over here so you guys can see those questions a little bit better all right all right perfect let's see what we can do here okay so let's say they say something they say um let's say you know I just saw X and YZ oh can can I ask why you uh can I ask why you said that can I ask why you said that okay now what tone did I just do that in that's a serous tone okay my tone affects how your prospect interprets every single question you're ever going to ask your tone affects how your prospect interprets your question okay anybody in the merchant cash advance industry yes we train thousands in that industry I've got salese in your industry that make over a 100,000 a month every month in commissions as reps when they started they were making barely five or six grand a month okay get an training if you want to make that much money easy industry hold on what do you um what what did you mean by that just so I understand see that's a clarifying question or how do you mean by that now a lot of people will ask this question how do you mean but it's the way they ask it that triggers a prospect not to want to open up then might say how do you mean by that so you can't ask that in a skeptical way I want you to ask that more of a curious tone or concerned tone oh um how how do you mean by that John or how did you mean by that when you said blank how did you mean exactly just so I understand see that's a curious tone that I'm using there see what I'm doing okay all right let's keep going I said I was going to give you seven but I waffled I think I put like 17 on here I know I'm just giving you guys more than what I should okay um hold on hold on when you when you say that how do you mean exactly when you say blank how did you mean by that see that's a curious tone see what I just did there okay or how did you feel when that happened another curious tone see these are just basic clarifying questions but because of the way I'm using my tone that depends on if the prospect's going to open up or not open up and that might be important for each of you okay can I ask you why you feel that way or can I ask why you want that though can I ask why you want that though well we're looking for blah blah blah blah blah okay can you walk me through what happened exactly when they did that to you see they say oh uh we had XY Z company and and we didn't like what they did with a b and c can you give me a specific example so I understand see when they start giving you a specific example of maybe what they didn't like with their current company or company they used to before what do they do they start feeling more pain the Gap starts becoming bigger from where they are compared to where they want to be my clarifying questions can help me get there okay um how about this one tell me what's driving the need to possibly change your situation know can I ask what's possibly driving the need for you to even look at changing can I ask what's driving the need for you to even look at possibly switching vendors if you sold B2B see how I'm going to Rel language that depending on what I sell can you tell me what's driving the need for you guys to possibly change vendors so I understand okay see how my tone is different there the point is and I'm going to give you more than this it's just a little bit here the point is is you want to go deeper than what you know how to do right now a lot of times salespeople because we come into big corporations small companies does sometimes we come into companies that have two salespeople other companies we train have 25,000 salespeople okay and we see this all the time is you guys ask surface level questions they give you cues they give you Clues but you don't know how to clarify their answers to find out really what's behind their answers you don't know how to probe and that's that's why you're losing tons of deals that our clients who sell what you do make every day you just don't know how to do it yet okay so it's important that you have to realize that when you ask surface level questions you guys use now typically the answers you get from your first questions most of the time are just surface level answers they're just the tip of the iceberg okay they're not the real answers they're not the real problems they're not really why they want to look at something else so if you accept their answers and just move on to the next surface level question you're just missing really what's behind them even talking to you you're not building much of a gap and so because your Gap is small that price looks really big compared to getting here whereas our clients know how to make their Gap so big that it seems pretty way more risky for them to not purchase and get what they want than it is for them to stay in the status quo do nothing okay which is more risky so that's a big reason why you're losing sales that are clients who are in Virtual courses and our group training those are making those every day because they know how to probe and clarify far better than you especially with their tone okay I don't care if you're already making 10 or 15 or 20 grand a month we have clients in your industry that make three times that sometimes four or five okay now not that they're special or they have really cool ears or they're really buff or you know they've got cool nails or anything just because they have more advanced skills that work with human behavior than you do yet you can change that if you want so remember the first answer your prospect gives you is either madeup or sometimes just a partial truth of what the real situation is so I want you to imagine like peeling the layers off of an onion okay 99% of salese only peel one little layer of the onion off and then they try to close few salese the good ones will pull a few more layers of that onion off but our clients like if the Legends in sales the ones that make hundreds of thousands of dollars a year if not more in commissions they know how to pull every layer off that onion they get to see what's behind each layer until they get to the core of every prospect's emotional state and that's where the buying decision is made not by Logic you all know that okay they get to see what's behind each layer so once you've mastered that skill you've risen to the very highest financial status in your sales career okay now I'm going to give you some more questions to help bring out their emotions and peel more layers off make sure you guys write these down as quickly as as you possibly can I'm G to try to move this IG phone over here so you guys can see that better okay all right let's go to the next page here okay [Laughter] hold on can I skip one here ah okay huh I gave you extra if you were able let's go you don't need those okay let me go to this page okay here you go can you tell me more about that so let's say they bring up a problem or a situation they've had in the past with the current company with that they didn't like you want them to elaborate on that right you don't want to just skip over and go to your next service level question you want them to feel the pain okay can you tell me more about that could you elaborate more on that for me or could you unpack that for me or could you unwrap that for me just different ways to Rel language that okay John I'm not sure I'm understanding when you said blank how did you mean by that or is there anything else I should know about that or can I ask why you brought that up just so I have more context see those are clarifying questions make sure you write more of those down I'm going to give you even more here okay all right is there anything else I should know about that or can I ask why you feel that way still can I ask why you felt that way can I ask what that did for you I'm just giving you just random see how I can Rel language all of that depending on what they say so what you're saying is or can you help me understand can you help me under better understand that I'm not sure I'm getting it John I I apologize you're on page 15 I'm still back here on page three can you walk me back when you said see I'm just Rel languaging that that's another clarifying question okay now let me give you a few examples of how you could use this okay let's say the prospect says you know Jeremy there's just a lot on the line here or they could say you know I've been stuck with this situation okay now most people would do what oh that's really bad but let me ask you and then they ask a surface level question now you're not going to do that you're not going to do that at all okay you want mortgage industry questions True Blood lending you want to get in our courses we train tens of thousands in your industry mortgage protection uh Insurance uh mortgage industry like if you're a broker we train thousands in that space that's all in our virtual training courses these I have to keep more generics we train 158 Industries so I can't just give one specific industry and everybody out in the cold I got to make them generic uh you want industry specific training you got to go our virtual training courses because that's where that's all at okay um so when they say there's a lot on the line here or I've been stuck with this situation how would you respond oh what do you mean by stuck so stuck is what okay stuck is an emotional word so I want to use that to CL oh what do you mean by stuck or when you say you have on the lot on on a lot on the line in what way or I can say if they say there's a lot on the line here in what way well I mean and then they clarify do you see what we're doing there now after they clarify you then have to probe I'm not going to train you on probing questions right now I'm just going to show you here clarifying questions first okay does that make sense Jeremy has revolutionized the solar industry hey I know you I just did one of your Keynotes at your company love you guys over at Power solar okay now let's look at specific scenario with an industry specific example okay so I'm going to show you a dialogue with a salesperson who's in charge of conventions at a resort okay and a prospect who wants to select the right resort to have their company's annual convention okay so let's say You're A salesperson you sell conventions at a resort and you have companies that call in because they're trying to price shop all these different places to to put their annual convention at okay so I'm going to show you how that dialogue might look like now I'm going to say the prospects part and up here I'm going to show you how to respond to that okay all right I'm G to show you guys make sure you write this down boys and girls all right so the prospect says Ah you know in the past with the resorts we've used we've just had problems with check-ins at our dinner service now what would most salesp people say oh yeah don't worry about that we make sure that doesn't happen but let me ask you and then they go on to the next surface level question you're done because every salesperson is going to do that that she's also talking to you're not going to be like that you're not going to take the bait I don't want you to take the bait anymore okay you're gonna say oh when you say that you're having problems with check-ins and dinner service how do you mean let's say the prospect says this see the really easy clarifying question oh how do you mean exactly or I can say when you when you have hold on when you say you're having problems with the check in and dinner service can you give me an example or how do you mean or when you say that you're having problems with the check-ins in what way though okay she says oh it's just really the timing like I can't fly all of our employees in between 2:30 and 5 for checkin so they can be ready for the welcome reception dinner by 6:30 so we have to have rooms available by noon or 1 because the employees get upset that when they get to the checkin counter and their rooms are not ready see that would probably be a concern if you're a person in charge of finding out the venue where your annual convention is going to be at right okay now you're not going to take that bait and going oh don't worry about that that won't happen with us because that's what every salesperson from all the other Resorts she's talking to is saying you're different you have much higher skill level oh so you're can you tell me how that affects you when that happens can you tell me how that affects you when that happens Prospect well everyone starts calling me then my b jumps on me it happened a few months ago and I thought I might lose my job you thought you might lose your job what happened or how did that make you feel notice how my tone just changed to what concerned tone how did that make you feel not how did that make you feel see different tone gives me a different response from the prospect prospect says oh devastated to say the least I've got a family take care of so I can't lose my job okay so this is important for you to get this right then see we're not taking the bait we know better we know better we want to make this deal to solve this lady's problem to get where she wants okay okay so this is important for you to get it to write then oh yeah you have no idea Prospect says oh yeah you have no idea now we're not going to steal take the bait and jump in and say well don't worry about that here's how we can solve it to make sure that happens not ready yet we want to still clarify more we still want to probe more okay so here's what you're going to do now you a couple minutes ago you had mentioned that you were also concerned about the dinner service can you tell me more about that now a few minutes ago you had mentioned that you were concerned about the dinner service can you tell me more about that once again more clarifying she says well we usually have about 500 people at the welcome reception and it seems like the last you know seven or eight tables they get served a lot of the food cold and it causes a lot of them to get upset ah see I found another issue now see how I'm starting to get them to relive the pain and now I'm going to come in and solve the pain okay new Mo so here's what you're G to do so when that happens how does that impact you or does that have an impact on you when that happens now notice how my tone shifts into more of a concern tone again for her see how I'm building empathy with her if the prospect feels that I understand her unique situation the most who do you think she's gonna buy from every single time I think you know the answer okay um okay does that does that have a impact on you when that happens oh my Prospect yes it does and then I have to go into crisis mode and help calm them down when I should be directing attention to the after dinner party okay that makes sense then um tell me what other points of concern do you Poss possibly have Prospect well I don't really have any other concerns we just need to make sure it's well planned out and then executed okay well what I can do is I can show you how our hotel operations can be tailored to your schedule if you'd like would that possibly take some pressure off you ah wow it sure would when can we do that see how we're doing this different we're clarifying we're not taking the bait and going to the next surface level question we're pulling out her emotions we're causing her to open up we're causing her to get into her emotional state and that is where she attaches the needs or her problems to our solution to get her that result well what I can do John is I can show you how our hotel operations can be tailored to your schedule if you'd like would that possibly take some pressure off you wow it sure would when can we do that now I have to ask you in this example with this industry specific example I gave you do you think the salesperson possibly going to make this deal probably no question about it they're going to make that sale even though other Resorts could meet that prospect's same needs regarding room availability and dinner service but here's the biggest difference the facts about this prospect's needs have been heard by other salespeople okay they have they've been heard from other salespeople all right that she's talked to and we all know that most salese say they can meet those needs and that their concerns will not happen with what they do right every salesperson she's talked to from other Resorts has promised her that so when you say like oh I promise that's not going to happen we'll never do that you can trust us your prospect becomes more skeptical because they've heard that many times however the feelings and the emotions about this Prospect needs have only been heard by one salesperson just one you and do prospects make buying decisions based off logic or emotions brain studies prove it's 100% emotions there's no debate among behavioral sence on that okay so in this example the salesperson hears about the facts around the prospect's problems but the biggest difference is is the salesperson is not in a hurry to jump in with their solution okay the salesperson listens asks more clarifying questions to uncover the emot side of the prospect you see the difference what I'm talking about okay that's all I've got for you today I just wanted to give you a little nibble we will go live on Wednesdays in our Facebook group we don't go live on IG or Tik Tok on Wednesdays because I interview a new client from a completely new industry every single week 52 weeks a year we're going to be interviewing a client that has only been in our training for six months that went from I think around five to six grand a month on commissions and this individual is now up over 25 Grand a month within six months selling the exact same product or service so if you want to listen to this interview we're going to break down a sales process that he's learned from npq and been some of more more advanced uh 3. 0 trainings especially with this tone we're going to show you some hacks to do there that'll be tomorrow at 7 pm Eastern it's only in our Facebook group okay so if you haven't joined the Facebook group I'm going to have my team throw that link in here so you want to go to sales revolution. proo so if you're on IG or if you're on Tik Tok or if you're on YouTube or LinkedIn or the Facebook page or my personal Facebook because we're only going to go live in the Facebook group tomorrow you're going to go to sales revolution.
proo uh can I have somebody in the team uh put that the link in there for everybody everybody's asking me for the link but I don't have time to type it in here so you're going to go to sales revolution. proo sales revolution. proo that's our Facebook group we go live in there three to four times a week different q&as different trainings uh right when you join we'll have somebody message you over a free training called the npq 101 mini course just a list of different questions you can use uh for different parts of your sales process that will help you sell more just even with that so go to sales revolution.
proo sales Revolution dopro I'm gonna say it one more time sales Revolution dopro I don't know where my team's at they must have been golfing because I'm the only one in here and nobody's throwing the link in there sales revolution. all right and we'll see you guys tomorrow now you want to start acquiring more skills what I give you guys you guys that follow me around on reals and YouTube and you follow me around in the Facebook group we just give you little nibbles in there okay so I want you to imagine a puzzle piece that let's say is 11 12,583 pieces for the whole picture what I give you on the free reels is about two to three pieces of that puzzle just give you little tips that's it you want to learn the entire sales process of neq that's only in our virtual training courses and our group training for our clients who are in your industry okay so you want to start making your first 10 grand a month in commissions let's say your first 15 or 20 grand every single month in commissions or let's say you want to start making 25 or 30 grand every month or 40 or 50 I can assure you we are training clients who are in your industry that make more than that now every single month not because they have cool hair or they drive a cool car or they have a cool collared shirt or they wear really nice dresses whatever it's because they have acquired skills at work with human behavior that you just haven't acquired yet because you're not one of our clients so if you want to become one you want to start making that type of money then message me directly right now so if you're on IG if you're on Tik Tok if you're on LinkedIn the Facebook group or the business page or my Facebook message me directly right now YouTube you won't be able to message me on YouTube okay YouTube I just give away little tips I don't give you our NQ sales process at all in that okay so message me directly right now either myself or one of my stunt doubles I got about 25 stunt doubles in the DMS there uh we'll message you different options that you have you can even book a call with one of our team members because we have 26 different training options and once we find out how much you're making now compared to what you want to make and once we find out what you're saying and probably not asking that's causing your prospects to not buy from you once we understand those details then we recommend the right sales training courses uh or group training for you to go through that's going to give you a quick return the quickest all right so message me directly right now we'll message you back all right everybody love peace we'll see you guys tomorrow in the Facebook group 7 PM Eastern go to sales revolution. proo yes we train tons of people in lead generation as well somebody asked me that we train I want to make sure everybody understands when I say we train every industry on the planet that means we would obviously train your industry that's what I mean train 158 different Industries according to Forbes there are only 158 Industries in the world different subsets of those we're in all of those at this point we're like the fifth largest sales Trading Company in the United States of America at this point and growing very rapidly we been around for three and a half years okay love peace all of you guys I'll see you guys tomorrow in the Facebook group sales revolution.
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