Sales Training // Complete Face to Face Sales Training // Andy Elliott

all right he knocks on the door let's go again your goal is to be so good that they're like hey how soon can we get this done listen if you'll listen to me today you will close 10 for 10 I was born to be a fighter had these dreams and desires I would be something better energy got a fire in my people say well you don't have this you don't have that you don't have this I had everything I needed the ability to train and learn if I can see somebody do something I can emulate

it can if if you see me do something can you do it that's right that's why we're training today how long you been doing trees for three years three years okay so here's what I want to do here come up here let's start with you come on up here all right guys give it up for him for a second come on okay so this is what I want to do we're going to start training we're going to start going does everybody understand the the pillars to the house is what number one is going to be

beli would you agree okay now I want you to do me a favor I want you guys to write him yeah wrate him I want to see if you guys believe when he talks to me that I should go with you guys number one's going to be believe number two is going to be being a master Communicator that's what we're going to go through next okay Master Communicator number three is going to be closing techniques does that make sense how to bring something to an end if I say no right by the way if I

say no to him and and he's requested information on Tree Service he didn't do his job somewhere along the way up until I asked for the business by the way I'm going to explain this when you're good it should go like this so this is what we're going to do this is how we're going to take care of this this is what's going to happen and uh we'll wrap it up and by the way I'm not sure if I can get you in tomorrow but I'm going to try to get you in within the next

3 days okay awesome now what and I'm I'll go right into billing I don't even ask by the way most people when you do a good job they'll probably cut you off and say hey how soon can we get this done like boom am I right how soon can we get this done your goal is to be so good that they're like hey how soon can we get this done like that's it you don't even have to ask now here's what I want you to do okay I'm going to hand this to you you is

that cool okay and I'm going to I'm going to be we're going to do a reg by the way do you guys work on the phone in the beginning just letting them know we're on the way hey I'm on my way and then you show up is that right and the pright call cool but the preite call we'll get into that here in a minute the pre-night call is where you're asking some information about what needs to be done is that correct okay cool we're just going to back off that for a minute I want

to go straight to the face to face is that cool you guys close face to face is that correct all right face to face means this I can see his eyes I can see his hands I can listen to his voice I can see his posture all body language now listen to me I need everybody to realize this I geek out on this stuff because I build Killers so I want you to understand if you never want to miss a deal again you'll understand why I'm writing down all this stuff there's amateurs and there's pros

and a world full of amateurs this is how we're going to dominate all body language and then lastly I'm going to put speaking confidence but then we're going to I'm going to write down another one rate of speech okay now listen I'm going to explain this to you I'm not asking any of you to be me okay is energy important yes or no why why is energy important what' you say shows your passion bam just nailed it this this explains to me why you're the trusted expert why I should go with you because you're passionate

has anybody ever seen people do stuff that they really don't genuinely love to do it's like they have to do it someone comes out to your house I see people go to people's houses and literally it's like people are like dude just this guy's still a stranger what did I say still a stranger still a stranger dude when people are around my property if you feel like a stranger I'm out does that make sense I'm like hey hit me up when you're done when you go and you're passionate about what you do like when you

show up to people's property you should be showing up to their property like that's your property does that make sense remember this is your business that's your house those are your trees that's your family member this is how you talk to people I need you to understand this and I'm going to let him go you got to cut the leash you got to change who you are right now this is exactly why you have what you have in your life right now some of you listen you don't have the bank account you really really want

change listen if you'll listen to me today you're going to destroy it you will close 10 for 10 you will be like alcatra no one will escape you no joke like I'm being dead serious no one would dare not choose you when you become this person now must you protect this person once we build him yes must you must guard your mind from any garbage bull crap or nonsense yes hey must you make sure that people don't drain your energy yeah dude every day somebody wants to come up to you and complain and try to

burn one of your matches am I right no ways I'm out hey man love you dude listen I'm going to tell you this you you need to believe in yourself I'll help you with anything you need if you're complaining to me looking for me to agree with you I'm out if you're wanting to solve a problem let's solve it let's solve it or let's stop talking I don't like the way you're talking to me cool because I don't like talking about this hey guys what's going on it's Andy a lot of you leave comments tell

me that you need help do me a favor I'm going to tell you the best way to get a hold of me shoot me a text message right now 918 21254 918 21254 I'll help you with whatever you need I got your back for life let's get back to the video dude listen I'm going to if you can I give you my eyes and just put them in your head for a minute so you can see how awesome life is this is how you all need to be now listen in order for you to become

this way that's differently than you currently are now but if you can own this person that I'm talking about do you think your wives will appreciate you more yes or no dude is it your job as the men to bring good to your family the good stuff you know every morning I get up and I go to the gym at 5:00 a.m. I'm back at my house by 7 a.m. I walk into my home I see my three kids you know what I do I shower them with freaking love I want them to feel the

love that I bring to them I want them to start their day off good with their father right Hey listen to me and I don't just walk in hey kids no I like play with them I get them all fired up I make sure they know how much I love them I bring the man in a world full of dark crap I'm like nothing but blessings to them and I tell them I say Hey listen don't let anybody ruin your day okay Hey listen me there's a lot of people that are out to to freaking

just talk nonsense today stay sharp son stay sharp you're the leader something were to happen to me today you're running okay you're the one running it stay sharp audit who you hang out with audit what you listen to if you're if people are talking about something full crap get away from it dude you guys are in control of yourself no one else I can't control you man I can't and by the way the people that you know have have to be like hey man come on dude you know you shouldn't be having that conversation he

needs a babysitter you need a babysitter the new word you guys need and people get pissed off if somebody full grown somebody tells me I need a babysitter that pisses me off fact is I probably do need one I probably do need one because I probably should have went left instead of going right okay I need us all to realize can this company 3x by tomorrow morning can it damn right it can dude it can 3x I'll walk into my office today I'll say what's the revenue goal they'll give me a number I'll say no

ways three times it three times it we're going to do it today we're going to make it happen we're going to prove to each other we have the best team in the world it it happens it happens every time that's the way we're going to live I want you to live an unrealistic life an unreasonable life don't ever reason with is this possible remember when I went from like the 100 to 800 I had to go from selling 15 cars to selling 80 cars this is just a volume game am I correct you guys are

all getting in front of 68 estimates a day is that correct most of you can we close 10 for 10 yeah oh yeah we can close 10 for 10 all right so I'm going to let you roll is that cool I'm going to hand them this eyes hand voice posture body language speech confidence rate of speech rate of speech is how fast you talk while you're talking I'm not asking to speed talk but I ain't like uh well today I want to it's like come on man be passionate about what you do right cool is

that cool yeah all right he shows up at my home and we're going to go all the way through it knocks on my door I open the door let's roll we got to speak all the way into that okay so they can hear you sounds good okay nice to meet you Sam Sam nice to meet you what's your name Andy Andy nice to meet you nice to meet you all right so we're uh taking a look at uh getting your mosqu tree trimmed up here sure okay um that's what I have on the information here

I kind of went over with you uh over the phone earlier this uh last night and uh we were talking about um going over the irrigation uh taking a look at um okay how many times have you said um three times well like 30 but all right everybody how you doing Andy Ellie what's your name Sam Sam nice to meet you Sam tell me what we got going on here I know why you called out you got a mosquite tree but talk to me how many trees we got on the property is there any more

damaged trees what's going on no let's go check them out by the way how long you lived here uh 5 years 5 years nice man is this tree mean a lot to you yeah they're beautiful you know how long it takes to grow a mosqu tree let me see the size of this thing let's go check it out hey do I care about his property do I care about the home I excited to see what he's got yeah listen to me order taker tour guide or closer okay now listen here's my goal do I want

do I want to be the person that you want to spend your money with yeah that's why I want to be how you doing Andy Elliott here to just look at some uh the tree you called us about dude what are we doing I no I know I know some of you listen to me you say Andy that's not the way I do things I know I know it's not that's why we're here to change today you came to this guy's house do you think he plans on being your buddy no do we need him

to be your buddy okay so he doesn't plan on being your buddy but we're going to make him our buddy okay do you make people your buddy by acting like a buddy yeah hey Andy Elliott how you doing man what's your name Sam Sam nice I spoke to you on the phone nice to meet you buddy all right so talk to me where are we going front yard backyard you you lead the way you're the boss you're in charge let's go backyard backyard let's roll can we go to the house yeah go arounds side you

want me to take my shoes off what am I doing I'm being poite I care about you want me take my shoes off are we good okay cool I love it man it's your house you're the boss all right what do we got here man nice yard love the house by the way that's the tree beautiful tree by the way while I'm out here today if I see some other things that look concerning can I tell can I tell tell you about him is that is that okay what am I doing my upsell is ass

right away yeah but but what are we going to do we're going to say hey by the way when I'm out here today I'm a little bit obsessed with like trees and you know landscaping and all kinds if I see other things that concern me would it be okay to let you know about him look at my head would it be okay to let you know about him yeah that'd be okay all right cool man let's go I love this beautiful Yard Man D already know exactly what I'm going to do with that tree but

I'm going to let you talk to me first am I right watch this what' I say I already know exactly what I'm going to do with that tree but I'm going to let you tell me what you want to do first okay why who's the who's the expert who's the authority who's the trusted guide okay how big how big you want this ticket to be big big okay but how how good of service do you think they want to get all the service dude a a deal is only good when it's good for both sides

does that make sense just so everybody can understand this please please cuz I'm going to drive these tickets bigger than they've ever been been in my life but I need you to understand this if your value is not worth it then you're ripping people off but if your value is worth it you've been getting ripped off not getting the ticket I have a pest control company that was just in here training with me last week let's see how good you guys are compared to them and I'm just going to say this cuz I like I

like doing this a pest control company their goal is are averaging $200 per door they knock does that make sense 200 per door they knock there's about 19 of them that were in here they're running 7 to 750 this last week after leaving their man their manager owner goal is to get them to 300 he go if I could just get them up 100 per door we 3x their doors by teaching them how to communicate talk speak and be different watch follow me okay you're a different person right okay change your eyes change your eyes

get get get kind of funny get loose with me a little bit there we go smile a little bit Bud show me some teeth all right well no mean cuz like this is important right guys dudee listen understand this before a word even comes out of your mouth I'm judging you does that make sense okay like like you knock on my door and I'm like looking at you and I'm like I like this guy don't like this guy you don't even say nothing yet I'm like I you didn't even say nothing you just look like

an does that make sense like you look like an okay but see when I see him look how old are you uh 25 he's 25 years old most homeowners are between the ages of 35 to 55 would you agree yeah most homeowners probably 40 years old at least right dude when I see him come to my door first thing I saying young kid okay young kid's going to tell me to spend my money so he's got to be like hey man what's going on man hey by the way I've been doing this for a long

time I love this stuff I geek out on trees so if I start talking too much just cut me off man where's the tree at what's going on hey what are we doing they're like damn This Guy's excited about my property this guy guys everybody else is like hi I'm here we're here to look at a tree can you point us in the direction yeah that's it okay and it's like dude there's nothing here I don't want to spend more money I don't want to be close to you I don't want to listen to you

do you feel me yeah all right so listen so here's what I want to do I'm going to roll back through them remember what did I say the person that can self-correct is forever wealthy is that right okay let's roll through this all right he knocks on the door let's go again hey pleasure to meet you Sam Sam smile what's your name smile what's your name hey hey Sam look at everybody smile while you're talking to them hey everybody do me a favor listen this is what I want you to do from now on it

it is it a skill to smile while you talk it but you must use your mind to think to smile while you talk am I right can can I can I explain something to you guys I got a lot of going on okay I'm here with you guys you know where I'm going to be here with you guys okay when you're at someone's door you're at their door cut it off okay I'm not telling you that you're actors I'm asking you to be real but I'm also telling you that you do need to act sometimes

okay hey I got a problem the scy was going to do this he just canceled on me I'm at a new house hey wake up hey what's going on man Andy Elliot how you doing what's your name Sam Sam nice I spoke to you on the phone nice to meet you man okay awesome so number one we're here to do this this and this um will is there anybody else that I need to be speaking with can it is just me and you okay rock and roll man Hey where's these trees at guide the way

should we go through the house should we go around what am I doing I'm actually telling him where we're going to go next and I'm at his house hey should we go around the house should we go through it what do you guys think cool let's knock this out man awesome hey by the way beautiful home what am I doing compliment them compliment as much as you can hey beautiful home love this man love this area how long you guys been here 5 years nice man okay cool now we're going out in the backyard now

have you guys done any work on any of your trees in the backyard lately have we done any work on them no okay cool I was about to say doesn't look like anybody done a work or somebody did a bad job I'm just teasing that was a joke what am I doing I'm just I'm just I'm just making them feel comfortable with me because I'm about to do my job right like that's what we're about to do we're about to do our job all right now let's get into that okay there's the mosquite tree let's

roll hey pleasure to meet you Sam yep okay cool Sam we did our deal we're all the way in the house now we're on the backyard no no no it's cool but I want you to smile while you talk to me and let's go hey um so go just so they can hear you okay so uh what do we got going on today uh nothing I got this tree you know this deal got cut off and I'm out here called you gotcha gotcha um is it in the front yard backyard yeah it's right here it's

that tree oh back here okay um sounds good come on no no no listen to me hey hey dude don't let these guys get in your head do you know how to do your job yeah let's do it all right I'm lost now no you're not no you're not there's a tree okay okay there's a tree I called you about it we're in the backyard do you do you tell me to wait in the house and you'll come get me or do or do you do something in there with me if I'm like hey it's

that and that and that does that make sense are you like cool sir once you go go inside where it's nice and cool have a seat let me do what I do and then I'll come back and get with you is that what it looks like or I take him with me take me with you big dog this is your show that's good all right let's let's go take a look at them okay let's go all right sounds good so uh when's the last time you had these trimmed up um really haven't had really really

um like not at all should I do most people say yes yeah okay yeah sure I've had it done I mean I don't know I mean are these people that you do business with like professional treat people everybody's different right okay so like I can be whoever I want right right but you can't look at me like I'd said something wrong right right like what like does that make sense Hey listen look I'm going to ask you something here I'm going to ask is it what's your name Sam I'm going to ask Sam some questions

everybody do me a favor and I want you to understand we're about to get deep into training is Sam shy yes he is is is is Sam um I don't know if I'm G to spell this right but is he an introvert yes he is what will make Sam not these two things anymore training training competence creates confidence the reason why Sam isn't where Sam needs to be is because he is hasn't done this enough Sam I want you to understand something dude this is just your job yeah if I walked into a McDonald's you

know company and I said all right who flips the burgers all right let me see you flip them if they're like I don't know I can't do it he's watching me you don't know how to do it then you don't know how to do it I should be able to watch you flip burgers and you should be flip Burgers look Sam ready I want you go Sam what's your first name Sam last name Al Donald date of birth 10797 address see he knows the stuff am I right what's your mom's name Brenda see you don't

have to think am I right this is the way we must operate in business listen to me who owns this you do who's the best you are guys do you see why in the beginning I said we got to make up our mind we're the best dude people don't know how to have conversations see this hand take it out of your pocket okay no watch I get it I'm not and I'm not being a dict to him I'm trying to let him understand that I'm watching his posture I'm watching his body language I'm looking if

his chest is up and his shoulders back I'm looking if he's the man that I should trust with this information I just I just need to see it in you I got to walk by you and I got to know that you're the one there's the prey and then there's the Predator am I right now listen when I say the word Predator I I use a term it's sell like a lion act like a lamb that means no one's going to see the lion in me okay I'm I'm chill I'm cool man like dude but

I'm going to go into someone's house knowing that they probably feel uncomfortable having me there or they probably in most cases don't have great connections with people that they just meet but I'm Different hey guys what's going on it's Andy a lot of you leave comments tell me that you need help do me a favor I'm going to tell you the best way to get a hold of me shoot me a text message right now 91821 0254 918 21254 I'll help you with whatever you need I got your back for life let's get back to

the video I'm not everyone else that's what everybody needs to get in order to get what no one else is getting you got to become somebody that no one else is like dude you got to change dude Sam I was shy I was an introvert and you know what I realized you know how much money that paid me to be these two things none I didn't get paid anything matter of fact I got ran over okay I had other people that weren't as good as me take my freaking money that pisses me me off so

what I want you to do put your chest up okay cool now I want you to understand see these hands most of the time keep your hands like this okay like I'm going to put this down for a minute but if I'm talking most of the time you'll see my hands like this right why these things are my weapons right so I'm like I'm like cool all right so Mr Johnson see this if you want to really sell what are you going to do paint pictures tell stories paint pictures tell stories what am I doing

in most cases I'm selling ideas selling situations guys let me explain the idea I I can see it already now what are they doing now they're trusting you cuz you can see something they don't see guys oh my God I can see it already I know I came out here for the mosquite tree but let's back up for a minute how much time do you spend in the backyard how important is it to you to have a gorgeous beautiful backyard hey if it's not important at all you're like trim the tree get out of here

I'm cool with that guys I see something in this yard right now that's literally a game Cher most people don't have a backyard setup like the one that you do and I can see already what it would look look like if your wife was here and she could see what I saw or you would already see what I see you'd say dude do it now number one we're going to trim this tree we're going to do it right I know you just wanted to trim but we need to go a little bit deeper in that

that's a beautiful tree that tree probably took 30 years to grow if I was to make it its best guess what you guys would walk out here you spend you spend 10 10 10 times more uh time out in the backyard because that beautiful tree also all this other stuff that I see right here see that that that and that you probably didn't even think about that you know how beautiful those trees are those trees make this house look great but nobody's probably been here taking care of them because you probably didn't understand that those

trees could be as beautiful as they are I see it already I just left a house and when I finish with the trees just like that literally the curb appe pill the property value increases everything changes it's like the aura the love it's it's the outside home it's like dude when the grass gets high on a property that house looks like a rundown house but if you if you bow the yard right guess what happens you know how people put the lines in the yard hard right makes the difference don't it listen that's what we

do this is Art number one this is something that needs to be done but it's art and we love what we do we're the best once we do this for you one time I will assure and guarantee that we will be your your tree people for the rest of your life and if I did a great job I probably would be wouldn't you wouldn't you agree yeah cool awesome so here's what we're going to do okay with your permission notice I said with your permission I would like to do a little more work than we

came out here to do today and I'm going to I'm going to blow your mind I'm going to take care of that this that that that I'm going to upsell the bill and you know what I'm going to do I'm going to be a person who's passionate about doing the work when no one else is now listen I need you to understand this this guy this guy right here he may not be this way but dude listen to me do you want to get paid yes or no yes are you serious yeah if he wants

to get get paid he's going to have to change am I right okay what's harder to stay the same and not get paid or to change and get paid what's harder stay the same the stay the same is harder guys everybody's asleep everybody's asleep these things that I just went through here all right eyes look at look at them with your eyes no but I want you to understand something no relax but really look at him with his eyes does his eyes look like he's the authority yes or no I need you to see and

that's the deal you already know it now I'm listen I'm not I'm not down with you don't question yourself I say the eyes of the window to the soul I can see whether your eyes are trying to see which way this deal is going to go or if your eyes have already made up which way this deal is going to go I can tell if you believe unwavering what you're telling me or if you're wanting me to believe I'm not questioning whether you believe in me I already know you do I've made that decision for

you when you make that decision for them there's no decision to make dude guys listen to me you know what a ripoff is you guys doing a great job and you guys not being able to communicate how great of a job you do and explain the value to the clients for the job that you do which means you're getting underpaid and by the way a lot of people would say you guys aren't salese you're really not salese that is the truth you get paid like salese you really help people you help people who have been

ripped off their whole life who have paid for and haven't received enough value you you've been you're around people who honestly are around people all the time who don't do what they say they're going to do and you guys are different when you're different and you believe you're different you can stand on that does that make sense you know how I know that our numbers are going to Triple whether you guys can do these simple things right here these are the most important things I need him to look at you guys and for you guys

to be completely convinced you see his eyes look come here come here yeah come here all right I want you to look at them do you see a difference in eyes from him to him yes or no yes do you why tell me why he looks a little bit more alert he looks more alert looks sharp confident confident see that okay guys listen I swear on my life I'm going to build you into being Killers this thing it's not about word tracks it's about this I see your eyes and I'm looking at you when I'm

talking to you like your eyes you still don't look as confident you your eyes definitely don't you're 50/50 you're 5050 you're 50/50 you believe he believes but he's got soft eyes okay he's 50/50 he's got glasses on so I can't see he believes he believes 50/50 50/50 he believes he he didn't believe but now he's believing 50/50 and then he believes I can can see it in their eyes and by the way listen to me hey I'm just guessing does that make sense I don't know what your paychecks are I didn't say raise your hand

who makes the most money I'm just seeing from your eyes okay like if I was going to spend my money with you and you going to provide a value to me before I said yes am I already sold by looking into your eyes while you're talking to me so number one you got that you got his eyes number two remember His Hands got to be here okay all right so guys so listen so here's what we're going to do see how I'm talking like this the whole time why am I using my hands my hands

create energy you feel me dude you don't use these hands okay again I'm out do you want to be their servant or do you want to be the leader Le servants are like this like no like I want you to serve them but I want you to serve them like this I want when you go to their house I want you to be obsessed with what you guys do like guys we come in here number one number one tree tree company in the world man hey by the way whether you are or whether you're not

call your shot you are because are you going to be good then call it now dud when I started my company I said we're the world's number one sales training program my wife goes we're not I said we are she goes we're not I said we are she goes we're not I said we are and she goes I get it that's it and we are now we are that's how this works you have to call it's the prayer of faith you have to call it in advance this is what's going to happen dude if you're

sick you thank God for already healing you and you get healed but you don't say weak prayers like please heal me no dude you say thank you man I appreciate that now I'm good and then all of a sudden it just manifests right so I want him when he when he looks with his eyes and his hands and his voice what kind of voice do you want to speak with hey I have authority but by the way listen when I'm explaining stuff to somebody like some people are different than others so depending on how I'm

talking to you I'm not going to teach talk I'm going to just communicate with like direct um words does that make sense okay posture dude your posture you cannot be all poopy pants and slouched over don't be like this you know like stand up does that make sense no but some of you I guarantee will watch you go pitch a door and you're like doing all this and it's like it's like dude what are you doing look like a slinky you know what I'm saying does that make sense yeah hey from now on though when

walk up to a door when we talk to somebody while we're in their presence and they can see us we're going to be alert like a soldier you feel me like we're going to be alert we're going to be somebody that they've never seen before in their life and and we're going to be easy to be around okay like like like I'm not militant when I'm with people I'm actually quite the opposite I'm extremely loving and I'm not even very funny but I try to drop humor in constantly why to make people laugh and loosen

up with me you know what I'm saying guys listen to me you create your own economy you create your own reality okay but if I see you coming to my door and I'm telling you dude I see your eyes even off see they're not thinking I'm going to look at this guy's eyes and I'm going to decide no but they are walking out after seeing many people in their life and they are looking at you saying oh they sent a pro out today good or they're like ah some kids at the door it's like dude

they're calling your shot before you even open your mouth so what do you got to do you got to realize they're judging you so you want to make sure that you're ready you want to make sure your sh looks good make sure your hair is cut make sure your face is shaped if you can do three things number one learn how to have a good self-image self-image is everything I know that you guys at some point in time may say I'm just a tree guy you're an idiot okay your image is everything which is why

it's time now to get in better physical condition and shape than ever before for also to make sure you're you know hey hey if your shirts are getting faded and you know they got freaking crap on them like hey time to throw it away turn it into a workout shirt got to get some new shirts got to look sharp okay if your hair ain't fixed if your hair doesn't look good if your face isn't shaved I mean like guys like that's a problem if your shoes are all nasty I mean like dude you got to

keep yourself looking tight okay these people they're going to spend a lot of money with us or at least we want them to spend a lot of money with this right so we got to make sure from the image also secondly when we speak I want to speak to them differently than anyone else has ever spoke to them before in their life okay you got to make sure when they hear you they're like dang man I need to do what they're asking me to do this is great this is what I always wanted I always

wanted to be taken care of I feel like this person's going to do it and then lastly sales the sales part is the sales process okay with no process there's no deal hey guys I just want to tell you you're the true 1centers you made it till the end of the video do me a favor share it with the friend that wants to go to another level make sure you like the video comment below so I know who you are set your notifications and then subscribe to the channel we got daily sales trading videos dropping

I'll see you soon