THE CALL CENTRE | Omeleto

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Omeleto
A call center agent connects with a customer. THE CALL CENTRE is used with permission from Louisa ...
Video Transcript:
morning morning Paige early as ever I like it when it's quiet there we are beat me again lucky with the sheave coffee oh oh good thanks of course you have a reusable coffee cup you get 50p or four hot drinks in fret now if you have one so cool good morning everyone and a very happy Monday to all of you headsets on please start dining [Music] room [Applause] [Music] foreign [Music] [Music] [Music] good afternoon your computer page at Davis Insurance how can I help you today hello how can I help you today I'd like to
take out your life insurance policy one of your colleagues uh Sarah I believe last week I think it sounds perfect oh fantastic um just for security purposes can you confirm your full name and your date of birth for me please David Prescott 24th of October 1971. ancient basically how old are you Paige 21. wow 21. so young lovely is it okay for Queen David I would like that Paige thank you David well I can see here that Sarah sent you out a quote for a cash lump sum of 250 000 pounds is that correct it
is indeed you have a lovely voice go on you were saying well too cover yourself for that amount you'll be paying a monthly premium of 20 pounds 17 Pence but there's nothing for you to pay for the first 30 days should you change your mind is that okay I really changed my mind I know what I want hi well we um I've got the name on the account as Mr D Prescott and Sarah's already confirmed your address so we don't need to do that but just to be sure are you still living at 28 ruislip
way London November whiskey five six Romeo Papa yes Paige that is where I live lovely uh well I'll send the policy documents out to you now do you want to set up the cover on that basis David yes lovely well your policy is now live is there anything else I can do for you today David I don't know you tell me Paige is that I don't know all right in that case it's been a pleasure goodbye David goodbye Paige foreign [Music] [Music] thank you [Music] [Music] foreign [Music] [Applause] [Music] [Music] [Music] [Music] foreign [Music] can
I help you David yep how are you Paige run we spoke on the phone today I set up your life insurance okay you better come in then page thank you so this is a hobby of yours isn't it illegal yes I'm very impressed plus one okay red white I don't know wait what is we've got a nice bottle of New Zealand Sauvignon we oh [ __ ] nice wrinkles [Music] he's got a family I do cool flush by the way where are they all right my mum and dads so nothing to worry about protection or
lack thereof foreign yes you do I felt alive when I spoke to you and and I wanted to see in real life but I like I didn't know you have a family I should have I should have checked on the system I should go no no no no no no no no don't go okay you've come a long way I'm happy to have you this was a mistake stay nice stay I'd like to leave please oh thank you I don't know nice oh no please oh God hurts [Music] foreign a prick oh bye when did
your husband pass away four weeks ago what was the cause of death he was murdered oh wow um oh that's awful Tommy Page do you believe in karma I'm not sure I do I believe bad things happen to bad people he was bad what was your husband's first and last name David Prescott [Music] and are you aware how much Mr Prescott left you I'm hoping it's something substantial for the time I've served it's 250 000 pounds that'll do nicely perfect I'll start the claims process for you now and we'll be in touch in a few
days thank you Paige it's been a pleasure [Music] [Music] [Music] [Music] [Applause] [Music]
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