Getting other people to do what you want is arguably the most important skill because if you have that one skill, it unlocks every other skill that every other person potentially has. The problem is other people don't always do what you want them to do. So, I'm going to share a five-step framework that I call the star system that you can use to influence other people.
So, let's paint the scene. You say, "Hey, Kyle, I need you to make me that TPS report by Monday. " Monday comes, Kyle doesn't have the TPS report.
What do you do? I'm gonna make this really simple. Number one, did you know that I wanted you to get me that TPS report?
And he might be like, "Oh, I thought we were just talking. " Now, you might hear that and think, "What a what an arrogant ass, right? " No, but like, let's be real for a second.
Like, you probably don't follow up on a lot of stuff that you tell people to do. And what do you think people learn? If you don't follow up, it's like, "Oh, it probably wasn't that important to him.
" And if you mention it two, three, four, five times, they're like, "Okay, this is something I actually have to do. " The solution for the that problem is you write it. All right?
And so one of the saying that we have at internal acquisition. com is if it isn't written, it never happened. If you just have a verbal conversation that exists IRL, just in the air, it doesn't ever matter because no one has proof of it, you don't have proof of it, they don't remember it, you remember it differently than them.
This is why crystallizing those experiences so important because then you can point back to it. That way everyone's on the same page. Hey, I thought you said you want me to to send you the KPIs by Monday.
It's like, "No, I said the TPS report. " It's like, "Oh, well, I here's the KPIs. " It's like, "But that's not what I asked for.
" But how do we know? Maybe you did say KPI. Like, how many times have you said something, thought you said something different?
Happens all the time. Number one, set the frame that these are the five reasons. And be like, "Hey, Kyle, you didn't do it.
" So, did you not know that I wanted you to do it? I didn't know. Then you're like, "Great, problem solved.
I'm going to write it down next time. Here you go. I'm going to write down for you right now.
And if you want, I'm going to memorialize this with an email and send it to you. That way, we have a timestamp and everything. " But what if he's like, "Oh, no.
I I knew that you wanted me to do it. It's like, oh, then did you not know what I wanted you to do? Because he did send me something.
He just sent me the wrong thing. What's the that versus the what? Let me explain.
Two things don't always mean the same things. You want to define what you're asking someone to do in terms of behavior or outcomes. So, if I wanted that TPS report right now, that's a really simple example.
I would probably be like, when I say like, give me that, I was like, does that mean it's going to be printed out? Does that mean I want it printed out on my desk? Does that mean it's an email?
Does that mean it's going to be like verbally given to me? Is it mean it's a presentation? In what format?
And the thing is is like you might hear this and be like, "Oh, that sounds like such a pain. " But it's like it probably takes like two or three extra minutes for you to be like very clear. And then someone's going to take that two or three extra minutes and then save themselves like two or three extra hours.
Clarity is high leverage work. I would say that if this is something that makes you uncomfortable, you need to break that habit for real. And let me explain why.
How do you think AI works? Why do you think prompt engineering is such a high lever skill right now? Because the problem is no one even knows how to communicate.
Got this thing of ultimate intelligence that can do things incredibly quickly. Has access to the world's information. And yet you can't get AI to do stuff for you.
It's not because AI is dumb. It's because you know how to talk to AI. And if you can't talk to AI, you can't talk to a human.
AI honestly has more context and more like tries to ways to figure out what you're trying to say because we communicate like monkeys. We're communicating with other monkeys. We got to be as crystal clear as humanly possible.
Now, what's interesting is that the bigger the organization gets, the more this banana phone issue becomes a problem. This little five system, the star system, I run through it in my head all the time. Did they not know that I wanted them to do it?
Did they not know what I wanted them to do, which I defined in terms of behaviors or outcomes? I need this thing on my desk by Monday printed out with that nice paper. or it's I need you to when someone says this, say this instead next time, not be less of a dick or stop harassing Courtney.
It's like, well, what does harassing Courtney look like? He obviously isn't trying to harass Courtney. She might describe his behavior as harassing.
He might describe his behavior as being cordial. So now what happens until you actually break down the behavior that they are both labeling differently, he's saying, "Hey, I said good morning to her. She's saying, "Hey, he's hitting on me.
" And you're like, "Well, what the hell? like what's going on? But until you figure out, wait, Courtney, when you say he's hitting on you, what exactly did he do?
And she's like, well, he always like smiles at me and waves when he comes in. It's like, I don't think he's hitting on you, Courtney. I think he's being polite.
On the flip side, it's like, what do you think hit, you know, hitting on you is? It's like, he always squeezes my ass when he walks by. It's like, well, that's aing problem.
Let's be clear here, Mike. You shouldn't squeeze anybody's ass, let alone a girl. If we say he's hitting on me or be less creepy, no one wakes up and says I want to be creepy today.
Creepy people act in ways that they don't think is creepy. And so by telling them to stop be creepy, they don't know what the that means. This might be one of the best explanations I've given of this.
This is the problem. And this is why so many people behave in ways that they don't want to. Not because they don't want to do a good job, but because they don't know what doing a good job looks like because it hasn't been taught to them.
You just got to tell them. Number one, they didn't know that they wanted to do it. If they did know that you're like, "Hey, you know, be nice to Courtney.
" He grabbed Courtney's ass rather than saying hello. He didn't know what to do. If he did know those two things, well, what's the third thing that could be the issue?
They knew that I wanted the GPS report and they knew exactly what it was. Well, then why didn't it happen? Well, did they know how to do it?
I told you to do that, but honestly, you asked me to, but I don't know how to put a TPS report together. And I'm like, wait, you didn't get that in onboarding? Honestly, no.
Oh, okay. The solution to this is training. By the way, if you're like, man, and I like this drives me absolutely insane.
I will hear people say, "These things aren't trainable. " Everything is trainable. How do you think a baby learns how to do anything?
How do you think humans learn things to begin with? It's just that some things take longer to train than others. And it's not even that a specific thing takes longer to train.
It's just that that term has more skills underneath of it that ladder up to the larger thing. Meaning, if I say be kind, be kind has like 500 behaviors underneath of it. Yeah.
It's harder to train aptitude than attitude because attitude is 500 behaviors. Aptitude might be 20. Yes, it is easier to train this than that, but it's not that something isn't trainable.
And this is why specificity is so important. If you don't know how to do it, what part do you not know how to do? Do you not know how to turn on a computer?
Do you not know how to turn on the internet? Do you not know how to send an email? Do you know how to use Excel?
No, I know how to use all that stuff. Okay. Boom.
Underneath that, do you not know where the data is that you need to extract this from? Do I know where the data is? Okay, got it.
Then once you have the data, do you not know how to format it? Yeah, I don't know how to format it. Got it.
So now instead of being like, "Oh, this guy's an idiot. " It's just like he knew how to do eight of the nine steps. He just couldn't do the last step.
So now I can say, "Cool. Let me show you how to format it. " Done.
And from here on out, when I ask you for a TPS report, that's what I'm looking for. Make sense? Yes.
Now, let me give you a little pro tip. The higher the general skill and competence of the individual, the greater the expertise of the person in the domain, the more vague you can be with your directions. If someone comes to me and says, "Hey, I've got this product, this new marker, and it writes upside down and uh it's invisible ink.
It's amazing. Alex, can you build a business around this? " I could just say yes because I have all the other skills it takes to build a business.
Now, if you go to somebody who might be lesser skilled, you might have to say like, "Hey, can you make a marketing campaign around this? " Now, that person probably might not be able to like set up the entity structure in a tax efficient manner or be able to source the materials or be able to set up HR practices and all this other stuff, but like they could do the marketing campaign and you might be able to go to a good marketer and say, "Hey, can you run a good marketing page? " They say, "Sure.
" Now, if you go to a junior marketer, you'd be like, "Hey, can you run a marketing camp? " They'd be like, "Uh," it's like, "Okay, can you can you write some emails about this? " Right?
We just keep chunking it down. The more skilled the person, the vagger the instructions can be. The less skilled the person, the more specific it has to be.
For anything around trading, I talk about this at length, but basically document, demonstrate, duplicate, which means that I write it down. I do it in front of you, you do it in front of me, and then that's how it works. So, we create the list is me doing it.
I observe myself or someone observes me doing it, puts the list down, I then do that list in front of the person, they do that list in front of me, and then we have a great day. With the TPS report, I say, "Hey, here are the steps for formatting. I'm going to write them down and then I'm going to do those steps in front of them and then I'm say, "Hey, let's do a second TPS report for next week.
We can do it together. " They do it in front of me following the exact same steps I wrote down. They did it.
Skill is transferred. And now, next time I ask for the TPS report, it'll be on time. If you want more about this trading stuff, inside of my leads book, I have a chapter on employees because you got to get them to do stuff for you.
And inside I have my very very sexy besides how to attract employees methodology for on page 207 which I say how to get employees to get you leads but it's really how to get employees to do anything. So in step one document you make a checklist. Step two you demonstrate.
You do it in front of them. Step three they duplicate. They do it in front of you.
So I have this in more details on page 207 and 208 in the leads book. Enjoy that slight recap. First we figure out if they knew even that we wanted them to do it.
Second we made sure that they knew what we wanted them to do. And the third it's like okay if they know those two then do they even know how to do it? Now if they do then did they know and this is a big one which happens all the time is did they know when I wanted it done by?
And this sounds so silly but the reality is that the solution for this is deadlines. But it's not just deadlines. I'm going to give you a little 2011 version of this.
If I say hey Kyle when can you get me the TPS reports by? He might say Monday. Now, a boss or leader or whatever who doesn't pay as much attention might just say, "Sure, that sounds good.
" I like to push on this and I say, "Cool. How long do you think it will take you in order to get the TPS report done? " The actual work itself, not from now until you can deliver it, but how long will the work take?
And usually someone will say something like, I don't know, probably like 2 hours. I'll be like, "Okay, well, it's Wednesday and it's 2:00. What are you doing between now and 4:00?
" Now, if they have something that's more important, then they can be like, "Well, I was have to finish this thing by tomorrow, and then I've got this other thing that I'm going to do, and then that should take a full day, and then after that, I've got this thing, and then after that, I was planning on working on it over the weekend, so I could get it to you by Monday. " That I'd be like, "Okay, that makes sense. " Now, if I look at all those other things, I might find out a couple things.
Number one is maybe they don't have all these other things, in which case, do this now. And maybe they do have all these other things, but this thing is more important, in which case, do it now. By consistently asking when they can do it, how long it will take, and then what else they have going on allows you to have a way better idea of everyone else's workload in real time whenever you're asking people.
And also, it just makes you way better boss in my opinion. Because if people are like, "Oh, I've got these. " You're like, "Oh, no.
Finish that. That's more important. Do that first.
After this, we'll do my thing. " This is kind of, I would say, a pervasive mindset that I have, but basically end of day is better than end of week. I want end of day to be my default.
I want everyone's default in my life to be end of day. Think about how impactful this is. If you just assume whenever you ask for anything that it should be done by end of day, your organization will move at 7 times the speed.
Some organizations like their default is end of month, end of week. An end of month organization will literally work at 130th the pace of an end of day organization. And you might think, oh my god, that's crazy.
But do you think that some companies grow 30 times faster than others? Hell yeah, there are. And this is why the rich get richer and the poor get poor and there's the great divide between the doers and everyone else is because you really can outwork someone a thousand times.
You really can. I can put out a thousand times more content than you. I really can.
I can do that. We can work a thousand times faster than you. If it takes you 90 days to get something done and we get it done in two hours, we worked a thousand times faster than you.
It's crazy. then it shouldn't be as big of a surprise that some people outear other people by a thousand times. I'm saying this because I'm trying to transfer this to you so that you can go get rich and do whatever you want because I'm gonna die and no one's going to go anyways long term.
You might as well do something useful. And what's interesting about the star system is that it actually creates stars because if you tell somebody because you wrote it down, they know that they should do it. They understand the what that must be done accurately.
they understand how to do the thing because you've done it with them before. They know how to do it your way and you've taught them. You've broken it down and then they'll be able to do it faster because they have absolute clarity on this point.
And this is what starts to really move an organization. And so the other pro tip is that Jeff Bezos has an amazing one-pager that I tweeted about not that long ago and it was almost like the theme of the month for me, but he basically takes an excerpt from Richard Dawkins talking about biology that basically biology fights against its environment to stand out on a long enough time horizon. Once something dies, it basically merges with its environment.
Like it becomes inseparable on a long enough time horizon. Like you just become dirt like literally you become the same thing. And the thing is is that it takes energy, a tremendous amount of energy to stand out, to be different.
The world will try to pull you down. It will pull you into mediocrity. And the same thing happens within companies.
Like the trend line is is regression towards the mean. That exists for a reason. You have to basically be willing to be so potent as a person that a drop of you into an ocean of clear water turns the entire clear water the same color as you.
And fundamentally, that is what disseminating culture is from a leadership perspective. Like that is how great organizations are built. You have to hold the line.
That means that this always happens. That means that like every time I'm on a meeting, if we're driving something, the key word is that we're driving it. Like I was actually talking to one of my leaders in the company earlier today and last week about this and I was like I want you to replace the word leader and I want you to switch it with driver in your mind.
I was like because that's what I need. I need people who drive. You're not like you're a slave driver.
The point is that you're you're driving things to get done. It's like hey where is that? How can we do it faster?
What else can I pull off your plate? Right? Which I'm already I'm already giving you a little bit of of pre pre-framing for the fifth and maybe the most important part of the star, which is if someone knows that they need to do it, they know what they're supposed to do.
They know how to do it. They know when it's Dubai, what's the last thing that could stop them? And I'm going to take motivation out of this and I'll tell you why.
But the last thing that could stop them is circumstances. Now, what does that mean? It means something else.
So if I asked you to do all that stuff, but you're like, "But dude, you asked me to do 10 other things. " So something else got in the way, an obstacle, something is blocking them. Speaking of obstacles, wouldn't it be amazing to know what obstacles are going to arise and by having a map, a magical map, dare I say, that could show you where all these obstacles will come up in the road.
Well, I think we'd all want that. And I can't promise you that. But what I can do is tell you that we spent 200 plus hours actually analyzing all the companies over portfolio and basically breaking down the stages of growth into 10 stages by function.
What does you know advertising look like at five person headcount versus 50% headcount? What does customer success look like or customer service look like when you're at your million dollar a year versus $10 million a year? What does sales or sales team look like when you're at a 100 employees versus five employees, right?
Or even one employee. What does it look like? And so we broke down this entire process.
It's absolutely free. You just put in your information. It'll tell you what stage you're at, what you're most likely to be struggling with, and what you can do to get through it.
And if you want us to do this with you in person, and actually be like, "Okay, not only this is the problem, but like these are the solutions that work really, really well. " On the thank you page, book a call. Our team would love to talk to you if it's a fit for you guys to come out.
We'd love to have you out here in Vegas. We run these workshops monthly and it's a lot of fun. People really like it.
And more importantly, I think business owners get a huge amount of value from it. So, would love to meet you and back to the video. If I asked the best chef in the world, hey, can you make me an omelette?
What an omelette is, you know how to make it, and I want you to make it for me right now. That guy might not do it. I'd be like, why didn't you make me an omelet?
He might be like, I don't have any eggs. What do you want me to do? I don't have any eggs.
And to the same degree, in a real business setting, it might be like, I don't have the RAM on my laptop to be able to process this size file and edit this thing on time. I have to get this other thing or I have to move to this other place, and that's going to take me time. Like there's some things that sometimes block people.
Now the reason this is so important and this is the one I'll tell you right now. We go through the other four first because as soon as you mention this fifth one, everyone blames this one. Why?
Because then it's not that people's egos are protected when they say, "Oh, I've got this other thing. I got this other work. I got this the I don't have eggs.
Uh I don't have a Wi-Fi. I don't have blah blah blah. " Now, this is where this is where the real leadership start comes comes in because this is where we say like, "Well, how hard would it have been for you to go get eggs?
It's been 3 days. Like, how hard was it to get eggs? " Uh, well, uh, the Wi-Fi was slow.
Was there any way to get faster Wi-Fi? This is where I start to make judgments on someone's abil on someone's agency, their ability to solve problems on their own. Because the thing that we always want to tease out long term is this.
Why? Because that's the big motivation question. Because you'd assume, why didn't someone do it?
Because they weren't motivated. Me asking someone, hey, were you not motivated to do this? No one's going to say yes to that.
I'm just being real. Like, it's not going to happen, right? And so, we ask these other questions.
The first four are what I would consider very standard business practices. But the here's the thing that's really clever with this is that by asking the first four, you basically give many opportunities for it to not be attack on the person. When you have the circumstances one, it also has realistic options where it might not be the person's fault.
You might they might actually have too much stuff on their plate. But this is where the nuance comes in where you get to judge are those circumstances really the things that blocked you or are you actually not trying. Now, with the, "Hey, I just need an omelette by next Monday on my desk.
" And the person gets to you next Monday and says, "I didn't have any eggs. " What are we talking about here? I mean, you're technically correct.
If you have no eggs, you can't make an omelette. But do you lack the other skills of acquiring eggs? If you do, then we ask the larger question is, I know I could train you on how to get eggs, but is it worth the hassle?
Like, I could train you on how to use a computer, but is it worth the time? This is why this is my fundamental belief about training in general, which is that everything is trainable. It's just not everything's worth training.
Some things you expect to have someone have batteries included. And that's why there are requisites for jobs. That's why when you go to school, you have to take English 101 before you take English 2011.
You get my point. The reason this is such a powerful frame, if someone comes back and says something like, "Well, I didn't think that was my job. " Well, then they probably shouldn't do anything else in your company either.
Because fundamentally, like what creates motivation? Motivation is the opposite of deprivation. But somebody who motivates other people is able to temporarily increase the value of an outcome.
Fundamentally, that's what motivation is. And if you think about that, that's also what persuasion is. That's also what sales is.
And so there's a lot of words that fundamentally mean the same thing. If I motivate you to buy, that's what a salesman does. If I motivate you to move, I motivate you to change your behavior.
I for a short period of time change the relative value of an outcome, which then changes your behavior. So if I talk to you and talk about your weight and you haven't done anything about losing weight in a very long time, but in a short period of time I changed the relative value to you about what it might be like to lose weight or said differently the pain associated with losing weight. You might have always wanted to lose weight but didn't realize it could be easier, right?
Or you might realize it's hard but I real I explain even more value like hey I don't know if you knew this but you'll live 10 years longer statistically if you lose 50 pounds. Then all of a sudden you said your daughter's about to get married. Don't you want to see your kids?
Right? So my mother, side note, the only reason she lost weight was because the doctor told her that she wasn't going to see my grandkids. And that was the thing, tried to lose weight her whole life.
30 years tried to lose weight, couldn't do it. That was the line he was able to motivate her because that was the one thing for her. And so sometimes we have to think to ourselves, okay, what other things are we playing with that we can change the relative value of either decreasing the pain or decreasing the stick or increasing the carrot associated with getting the stick, but it still helps us tease out what's really going on.
Fundamentally, we're just finding out the things that drive the person and trying to align them doing the thing with them getting what they want. Sometimes a salesperson will get tired of selling because it's the same conversation over and over again. They will say they'll get bored.
But there's a huge amount of time between the first time you get bored in sales and when you're exceptional at sales. explaining that in and of itself to a salesperson is that your ability to maintain focus is itself a skill that needs to be developed in order for you to become world class, which is what you said you wanted. Sometimes just reframing their current struggle as a skill deficiency on their way to getting what they ultimately want is one of the most motivating things that you can do to help someone do the thing that they ultimately probably want to do too.
They just haven't been motivated to. We knock out all of the peripheral things. They didn't know, you know, that we wanted.
They didn't know what it was. They didn't know how to do it. They didn't know when we wanted to do it by.
They had something that blocked them, but not really. And so, the main one is that we can get to the motivation. But if some people just fundamentally don't have enough motivation around this thing, sometimes they just don't need to work for you.
And that's okay. There's tons of other companies that will that will employ mediocre people. It just doesn't have to be yours.
If I can give you a fun one, because some of you guys have employed people that you know shouldn't be working for you. It's your it's your sister. It's your sister's husband.
that's your cousin and you think to yourself, "But man, if I if I let them go, no one's going to hire them. " It's like, "Yeah, no one would hire them. " And somehow you think it's a good idea that you continue to employ them.
That feels max silly silly silly game, silly tier, S tier, S tier, silly. You're entering your silly arc, your silly era. Now, let me give you a little bonus reframe on this.
If you're trying to look at your business as a business owner, right, from a strategic perspective, there's a lot of things that you could do, but we have to ask ourselves, what are the things that are the most important for us to do? By when would it be the most meaningful? Now, here's where it gets really interesting.
You more often than not are going to have how issues. You're not going to know how to do it. And reframing the things that you know you need to do as questions that you don't know the answer to is so much more valuable than there's no one who can sell like me.
I don't know how to get someone to sell like me. No one can market like I can. I don't know how to find someone who can market like I can.
That's solvable. No one can is a statement that you can't do anything with. What I would really really push back on as my kind of like leaving thought that might be the most powerful thing of this video, be incredibly wary about the statements that you make that you believe are facts because those statements exist as truth only in your mind.
Basically, your reality will be influenced by the laws that you choose to create and live by. If you want to bend your own reality, you have to be able to change the laws that exist in the matrix. It's like every system is built on rules.
For some rules you can bend, others you can break. Wouldn't you want to build a business in a world that had the fewest rules possible? And then what's interesting to me is that the amount of conversations that I have with business owners who tell me rules that limit their business like, "Oh, we can't charge more than that.
" Why? Because no one else does. That sounds like a terrible reason.
We can't pay people that much. Why? because it's not industry standard.
Okay? Well, everybody in your industry makes no money, so why would we do what they're doing? The biggest gift that I can give you is that the vast majority of business owners are broke.
Vast majority. The average business owner makes like $50,000 a year, right? I'm not saying that's broke.
I want to be clear here. But for many people, the aspirations of being a business owner come with significantly higher goals than that reality. And if that's true, then the vast majority of business owners are wildly underperforming their aspirations.
And a big part of that is because they model people like them. Most business owners look around. They see what everyone else is doing and say, "Oh, I'll do that and I'll do it a little bit better for a little bit less.
" But then every other person does that, too, until eventually you can't do any more for any less. Many of these businesses function as essentially nonprofit organizations where the person's barely above water selling a largely commoditized service at a commoditized price with no differentiation in the marketplace whatsoever. That's a game where if you choose to play like everyone else, you will lose.
If everyone's doing something, it's a great reason not to do it. If anything, that like that alone would be that would be a reason not to do it. At least it's different.
At least you have an angle. You have something that's different. Well, if everyone else is paying this, maybe if I pay more, I'll be able to suck up the top 10%.
One of the things that people don't talk about in Henry Ford is Henry Ford paid people better than his competitors so that he could scoop up the entirety of the talent at his plants. He's the one who invented like the the manufacturing line. It's like, yeah, he did.
He also paid people better than anyone else so that he could get the top talent. People thought of him as the guy who was just automating humans out. It's like, no, he just he actually ended up paying the best people to work for him, but he did something other people weren't.
I would walk through this star system so that you can also think about your own business in that same frame. Why aren't you doing what you know you need to be doing? Do you not know that it needs to be done?
Do you not know what it is? Do you don't know how to do it? You don't know when it would be meaningful that it's do being done by or do you have something that is blocking you?
And do you have something that's blocking you? Is it more important than that thing? And if the answer is no, then stop doing it and do the thing instead.
And if you're struggling to be motivated, maybe you need to look at yourself in the mirror. And I don't know what you'd say to yourself in the mirror, but like you could look at yourself and then eventually actually just do it because the look at yourself in the mirror is not going to change anything anyways, but you know, maybe you look good. Maybe that'll get you motivated.
Use a star system next time have a hard conversation. Hey, real quick. Did you not know that I wanted you to do it?
Did you not know what I wanted to do? Did you not know how to do it? Did you not to do it by Tuesday?
Or was there something blocking you? There was something blocking you. Is it reasonable that it blocked you for that long?
No. Okay, what's the issue? Or you know what?
You're right. That did block you. do that first and then do this after.
So, I want to read you a real exchange I had with an employee that wasn't performing the way I wanted him to. I said, "Hey, what are you doing today? " And then he gave me his little rundown and I said, "I asked because I haven't felt like I've seen a lot of production from you compared to what I think you're capable of.
So, I'm curious whether it's not knowing what to do that I want you to do it, how to do it, or that something's preventing you, or if you're not motivated to do the above. And by framing it that way, um, it completely shifts the whole vibe of the conversation. And by adding the piece, and I think this is really key in terms of how it was framed, it's just like compared to what I believe you're capable of.
So I'm basically weaving in a compliment saying, I think you're capable of more. I think your potential is significantly higher. Rather than saying, "Hey, you suck.
" I'm actually saying, "Hey, I think you're awesome and I think your performance, which is separate from you as a human being, is below what I believe you're capable of. " So, what do we think the gap is? Is that you know that, how, what, when, or you're not something's blocking you or you're just not motivated.
Help me, help you. And from this perspective, both of you are basically attacking the problem on the same side of the table, trying to figure out how to get the person to their potential, which both of you are aligned to have happen. And I'm telling you, it's just like imagine if I started that B and be like, "Hey man, you're subpar right now.
You're you're under expectations. " Like that sounds pretty bad. Everyone's going to be defensive.
They're going to be thinking it's attack on their character. When is couldn't be further from the truth. And so having little frameworks like this have just like made life so much easier for getting people back to where you want them to be.
With that, I'll see you in the next vid.