Step-By-Step Email Marketing Secrets (28-Min Training) 2024

[Music] Strip Me Down naked take my contacts take my list take my relationship my joint ventures any brand Equity that I have built up over the years and you said sub you only have one tool you only have one tool to go from zero back up to where you are right now this is the one thing that I would keep in my [Music] Arsenal hey guys sub subie here and in today's video video I'm going to be sharing with you my number one channel for acquiring customers and that is responsible for more than all of the other channels combined in my business in terms of the profit that it brings in but before I dive into that let me just start by saying that when it comes to advertising online that everything is changing so quickly what used to work on Facebook a year ago no longer works today what used to work on Google a year or two years ago no longer works today and as you look into the future one thing is for certain is that there is going to be a NeverEnding stream of change and I get asked all the time in my business like hey sub like what's the newest Channel like where are you getting the best row as in this day and age like where is the area that I should be focusing on in my business and what is that new tactic that I could deploy to start getting customers where is it that you're basically focused on is the question and really I answer that by saying like look when it comes to advertising online I don't look at what is going to change and what is changing because change is the only constant it's the only constant variable that there is going to be online instead I try to focus my time and attention on the things that aren't going to change because the things that are always changing are the things that have the shortest halflife I. E if you spend a disproportionate amount of your time and energy in any ads manager whether that be Facebook or Google or Tik Tok or whever it be you know that in a year's time what is currently working now is going to be radically different so all the time and energy that you invest in understanding the mechanics of what's actually happening in those ad platforms you're not going to get any compound interest over 3 4 5 or even a 10year Time Horizon so it's got a very small halflife you invest all this time and energy on it and then you stop getting dividends on that in 12 months time when everything's changing so instead what I like to do is I like to look at those areas that aren't going to change and I invest a disproportionate amount of my time and energy on understanding those things so I can continue to get a return not in a year but in 5 10 20 years down the track because it's those human psychology it's understanding the fundamentals of how the internet is put together and how people congregate and how they act online they're the areas that you're going to get the most outsized returns because looking at compound interest that is like one of the great wonders of the world it's where you really start things start to ramp up over a long time Horizon so I try to spend a lot of my time on longer time Horizon activities now with all of that said what I will say is that when it comes to this number one advertising channel for my own business that accounts for more profit than all of the other advertising channels combined is that if you were to have to strip me down naked take my contacts take my list take my relationship my joint ventures any brand Equity that I have built up over the years and you said sub you only have one tool you only have one tool to go from zero back up to where you are right now this is the one thing that I would keep in my Arsenal that would speed me up the quickest that I hold the most value around and that I believe has the most Equity out of anything that I own in my life and in my business and that thing is my email list and more specifically the channel of email marketing now your eyes might roll back and you might be thinking oh email like dude like this is such an old marketing channel it's not the sexiest thing out there and it might be that Tik Tok ads is a new thing or placement on reals on Instagram or whatever it might be but realistically those things are just noise when it comes to Roi and when it comes to what kind of return returns that you can get from your email list you see email is just like this Workhorse in my business it's what makes all those advertising channels 2 to 3x more profitable that's right 2 to 3x it sucks in the majority of the sales it allows you to Foster relationships at Mass scale and it's incredibly efficient it doesn't hypertrophy like a lot of these ad platforms when you start to turn up the volume on your ad spend you notice cpms go up your cost per clicks go up your cost per lead your Raz dips it's unlike that with email it's the most beautiful thing from whether you're sending an email to 10 people or you're sending an email to 10,000 people the thing just scales and the reason that I'm so bullish on email is because we are in the day and age where there is a war going on and there is a war for attention online and a lot of people talk about you know attention being the new currency online and you know the value of attention but what most people don't do discuss is how to Value different types of attention online now let me break this down for you when it comes to the news feed and you're using an interruption based marketing whether it's Instagram or it's Tik Tok or it's Facebook you're pushing a message out in front of your audience interrupting them based on some kind of intent that they have shown whether it's demographics or they in Market audience we won't get into all of that but more specifically that attention is the lowest value attention because it's Interruption you have basically forced yourself into that person's world and the attention is very finite they're in the news feed there's cats there's half naked supermodels there's people doing all types of crazy stuff on the internet and your message is competing with that directly in that feed environment and it's very finite to kind of how you can flip that attention then if you look at further down the funnel metric something like a Google search that attention is a lot more valuable because that person is in Hunt mode they're on Google they're looking for a specific solution to a problem and a query that they have inputed into Google to try to find some information then as you go even further down the funnel it is a prospect that is on your email list it's the next best thing to having an actual client and an actual relationship with a paying customer and the reason for that is if you think about attention in isolation in the inbox the attention is very isolated they click on your subject line they open up your email and they're fully consumed if you do a good job I'm going to show you how to do a good job in this video with the message that you put in front of them there's not ads flying out everywhere there's not all of these endless distractions and entertainment that is like literally a thumb push up the screen to get to that and most of the time when they're on the news feed whatever is coming below that is going to be infinitely more entertaining than whatever it is that you've got it's just a harsh reality of how things work online but in the inbox it's a different situation people go to the inbox to work a lot of people use their inbox as a to-do list so if you've got something of value in there something that is entertaining then immediately what you have is more entertaining than the work that they are probably putting off to do inside their inbox and you've got their undivided attention if you know how to treat that attention and what I have found and not just me but many marketers if you look at email as a channel is that that value of that attention shows up in terms of Roi and in terms of row ads on average marketers show that for every $1 spent on email that it yields $44 where else can you advertise online and get that kind of return on your investment like it's absolutely crazy and the reason for that I believe is because it's the value of that attention it's the concept concentration of it that matters so it's not that just attention is the new currency and all that currency is at the same value no no no there's exchange rates on the attention and what I have found that shows up on the balance sheet is that email is the thing that really just provides the most outsized returns out of anything else you can do online let me run you through how to do it all right so when it comes to email the good news is that there's only three things that you need to be concerned about about and the first one is getting your message delivered then the second one is getting it open and then the third one is getting it read and I'm going to show you exactly how to do all three of those in this video all right so when it comes to getting it delivered there are really just a few things that you need to be thinking about so the first thing is sender reputation and this largely rests upon the company that you use to send out your emails whether it's a MailChimp or an active campaign or an infusion soft or a HubSpot you really want to be looking and comparing reviews and having a look at what people are saying online in terms of the ISP scores on them the deliverability the inboxing and overall the reputation of that company with being able to inbox emails so the next thing is looking at your bounce and also your complaint rates and that's really like the number of emails that you're sending out on a weekly or a daily basis that actually bounce and that might be because you don't have any email verification or validation on your forms where you're actually validating whether or not this is a real email address and it's not just a Spam if you're collecting lots of email addresses online by using high value content offers or webinars or what have you and people are putting in fake email addresses that's going to largely impact how many emails that you send out per 1,000 that bounce back if it's a very high number it's going to send a message to the isps and be like hey this is trash crash emails and you're going to get a very bad bounce rate and that's going to be clear signal that you're not one of the good guys fighting the good fight the next thing is the complaint rates if you're sending out crappy emails which I'm going to show you how not to do in this video then you're going to get a lot of complaints you're going to get a lot of people saying hey like this is Spam this is trash I did not enjoy this experience at all and I pray to the internet gods that I never gave my email address to this person because they are just abusing it and that's really what they're going to be looking at they're going to kind of be gauging you on whether or not you're one of the good guys and then lastly is recipient engagement I. E are these emails getting opened are people forwarding these emails to a friend cuz they just got so much value in it they just can't help but share them or are they moving them to a saved folder that they can read later on are they starring it as important are they whitelisting you is it a very enjoyable experience and then the user is like this is awesome and they just engag ING with that email as if you were one of their best friends and that's just you need to get that fundamentally right if you're going to do well with email so another thing to think about is the actual formatting of your email when it comes to isps whether it's Yahoo or Gmail or Outlook or whatnot if you own an email address which I take it you do if you're watching this video you know that spam is at an all-time high like you can't open your inbox without just seeing so many spam messages but what's even more frightening is if you go go to your spam folder and look at the number of spam messages that are automatically getting filtered out these isps they're getting very very good at detecting what is a real email versus what is a spam email so when it comes to like the formatting you think about like what is it that most like spam messages out like the emails are typically going to be highly formatted there's going to be lots of images in there there's going to be a logo on there they're going to be impersonating being PayPal or Facebook or Amazon and try to funnel out your money from you basically and they always try to make it look very very professional and like it's come from a corporate company cuz they're typically pretending to be somebody else and that's what they're flagging for so if you're sending out these typical emails that most people do and they've got their company logo up the top and there's HTML formatting with a light gray background and a white background that pops it off and then there's pictures of products and God forbid prices on there and it's just very very image and HTML rich more often than not that Flags to the isps yeah this guy is a spammer cuz that's the type of people that's the kind of messages that these people send out so that is something that you want to be very very conscious of not doing I'm going to show you what to do that's what you don't want to do in terms of actually getting the email delivered because you're going to be flagged as likely having a high probability of being spam all right step two is actually getting it open so I want you to stop for a moment and imagine that you've woken up you've had your morning coffee you've sat down at your computer and you've fired up your email or maybe you're still lying in bed and you're one of the people that checks the email first thing in the morning and you open up your iPhone and you open up the inbox what is it that you see and more importantly what is it that you do this is what most people do check check check check check check check check archive delete or swipe archive swipe archive swipe archive and why do you do that well it's typically because it's from some company that's trying to sell you some stuff so you already know the intent of that message and you really file it into yeah this is like a commercial message like I don't need to even read this it's not even really important and you just flick it to the side you archive it delete it and it's gone it's nothing more than just a memory whispering in the wind but then if you think about what are the emails that get opened every single time like what is it like hey I got to check that that's really important it's typically emails that appear or are personal whether that's from a friend or a family member or a colleague or an old high school friend or whatever it might be those are the emails that get opened so if people funnel their emails into both personal and also commercial messages what do you think we want to do we want to make our emails appear to be personal and to actually be personal in nature well how do we do that well the first thing that you want to do is pay very close attention to how the commercial messages appear in your inbox before even getting it open what is it that you see on those emails that's stand out as a blaring obvious cue that that is a commercial message well the first ones that I see is that they use letter case in the subject lines and that's where every single word has a capitalized letter to start it or God forbid they use all caps or sometimes people try to be really cute and use emojis in the subject lines but typically when I receive emails from my friends they're not sticking emojis in them what are they doing it's usually all lowercase there's no kind of grammar or formatting at all to the subject line it's kind of just like a comment that they just shoot through or if you get a message from one of your parents are they capitalizing all of the subject lines God bless them if they are or are they L casing it typically not it's very informal like hey check this out or you'll want to see this something along those lines or it will just be what it's actually about in the subject line but that's the very first thing that you want to do is somebody can smell from your subject line and your preheader text that your email is commercial in nature then you're not going to get it open and one of the other big telltale signs is if in the preheader text that little bit of text that sits just below the subject line is it says like preview in HTML it's like bang like you're done people know immediately that this is a formatted HTML email or it says viewing browser you immediately know that it's a commercial message and therefore the chances of that email getting open goes down dramatically but the biggest thing above all else to getting your emails opened is that it entertains and it provides value to your audience because most people if they're getting an email from you this isn't the first time that they received an email from you and if they've received an email in the past and it wasn't a pleasurable experience if it was some boring lackluster crap or if it was just you trying to Ram some offer down their throat they're going to be like I know what this email is about I'm not looking to buy now I won't even open it I will just archive or delete that puppy straight away so if people on the other hand get your emails and they've received your emails before and they're like they're awesome and they provide value and they're entertaining they're going to be like as soon as they see your name pop up in their inbox they're going to get a little happy shot to the neck right a little shot of dope at me like hey you know sub is emailing me again let me see what this mad man has got to say today and then they go into your email so whatever the pre actions are or the pre- emails that you sent before this one they set the tone of what your open rates are going to be and all you need to do is look at most people's funnels and look at the decay of open rates over time where it's like the first one's always the highest and the second one goes down a little bit and by the fifth or the sixth or the seventh email it's just it's in the toilet it's gone and it's because those emails were typically crappy and they didn't provide a lot of value where if you do the opposite approach and you bombard your prospects with value you'll notice that the open rates actually start to go up a little bit over time and that's purely because you've built a relationship with them you've built the expectations of what your emails means and they look forward to getting your emails therefore even if they don't get an email for 2 or 3 weeks they actually go looking for those emails and they'll go check their Spam box because your emails provide so much value to them and they entertain them so much that they miss them it's like a void in their life that they no longer have believe it or not I get countless of emails all the time being like hey I haven't been getting your emails if I don't send an email for a couple of weeks and that's a Telltale sign that you're doing something right in your emails so while you can get all wrapped up in the tech and the deliverability scores and the reputation management and all of that kind of stuff that go with like getting emails delivered the number one thing above all else that looks after all the other metrics typically is making sure that your emails a good and they really provide a little shot of dopamine when people see your name pop up in their inbox now that Segways us nicely into the third and final step which is getting it clicked because if you're sending out emails typically there's going to be some kind of call to action that you want people to do in that email whether it's to click to go to your we site whether it's to reply whether it's to get a quote whatever it might be you're going to be making an ask and if you get it delivered and if you get it opened but nobody clicks then you don't close the loop on that Revenue so this is really the most integral and important part and it's really the area that I see businesses commit the most amount of sin and it picks us up from where we just left off in step two which is making sure that your emails provide Value First and secondly and the most important thing above all else is that your emails are entertaining look most people they live boring lives and businesses just add to that boredom they keep things so vanilla and so boring that no one would ever want to read their emails cuz they're just promotional crap they're not really providing anyone any value and the whole thing is about trying to make the sale trying to be safe trying to make no one unsubscribed from their emails who cares if people unsubscribe there's always going to be a bunch of cowards that sit behind their computers and reply to you with some kind of scathing comments because they are unhappy criticism never comes from above it only comes from below you're only going to get people that are lower down than you they're going to be criticizing and hating on you you're never going to get hate from somebody that is above and looking down upon you it just doesn't happen so don't let their opinions judge what you do in your email and when it comes to making them entertaining and making them valuable this is where a lot of people like get all caught up well first of all your email should come from an actual human being it shouldn't just be the company name it shouldn't just be King Kong it needs to be the actual individual behind that because people form relationships with other people they don't form relationships with Brands and if you have a look at what's going on in the world there is really a huge huge pull to people wanting to actually do business with other people and if they are doing business with companies they want to know what those companies stand for they want to know what their values are and they typically poke around they look at their about us page because they want to understand the people that are actually behind that company and what it is that they stand for and it's absolutely no different when it comes to email you just ask yourself like what are you going to be more inclined to open an email from a business or an email from a person and if you think about the depth of the relationship that you're able to form it's going to be a lot deeper with an actual individual that emails you every week or every day or every month with actually value and entertainment that they're going to provide to you whereas when it comes from a company you know immediately okay more or not they're going to try to sell me some stuff because it says it in the actual sender name it's coming from a company not a person so when it comes to actually writing the email a few things that you want to think about is the tone if you think about like like you and what your brand stands for what is the tone of that individual typically I say steer clear of anything that's too uptight it's too professional or corporate because more often than not people don't want to read emails from people that talk like that they want to receive emails that are written to them like it's from their best friend and this gets a lot of people very hot and bothered they're like oh but I'm professional and there's a certain way to act and all of those kind of things it's like yeah look you don't need to drop f bombs in your emails but ultimately you want to write like you talk like you were sitting down with one of your best friends and enjoying some kind of beverage and just think about how you would talk to them think about the use of words that you would use and that's typically how you want to engage with your prospects they are people at the end of the day they more often than not have Partners or they're singles and they've got problems and they've got parents and they've got things that are on their to-do list that aren't done you want to just appeal and speak to them just like that they were an individual and also don't think that you need to talk all business is the email is coming from an individual share some stuff make it personal whether it's your birthday or a story about your mother-in-law who's a Godzilla or whatever it might happen to be inject a little bit of personality and a little bit of Swag into that thing most people are just so worried at offending people or coming off a certain way that their emails are just Dead on Arrival no one wants to read them cuz they're just too safe they're too boring they are vanilla you want to be that rich dark chocolate they find in their inbox that entertains them that gives them some value and that they look forward to don't want to be like everybody else which brings us to the next point you want to study the herd study what your Market is doing and then do the absolute opposite from it because the chances are that your prospect is not only on your email list they are on all of your competitors email list or even your indirect competitors and most of these time these people are just copying each other it's just all rehashed garbage and they all say the same things in different ways you want to be completely different you want to be the Wild Card you don't want to be the vanilla you want to be some different exotic flavor that doesn't look like what everybody else is doing and the best way to do that is just to be yourself because being yourself is the only original thing if you're just doing what everybody else is doing by definition it's not original so just be yourself make it entertaining and inject as much value in it as possible and then when it comes time to asking for the ask like hey go and click this link go check this out go and buy this product because you've already done it in a unique way you've got them to consume the email and reach the bottom of the email then the propensity for them to click is just so much higher because you've lifted all the heavy Freight by getting them down to the CTA another rule of thumb is 80% value in the emails and 20% ask don't just Hammer your list with promotions deliver value and then always have your CTA at the end of those emails now another thing when it comes to actually getting your emails open is the time and days that you actually send them so let me share with you the top three days and time of the week to send out an email to make sure that you have the highest chance of getting those things opened the number one time and day of the week to send out emails is Tuesday at 10:00 a.

m. Thursday at 8: p. m.

and Wednesday at 2: p. m. that's based on billions of emails sent however a word of warning is that everybody's list and everybody's Market is typically unique and that you do want to test these on your own list but the thing that I urge you to do is think about your prospect think about your prospect at an 8: a.

m. on a Monday morning and how different that very same person would be on a Friday night at 1 p. m.

so you want to kind of think about that when you send out your emails to try and get maximum open rates so there you have it they are the three things that you need to be thinking about and that you need to be considering when it comes to email now if you're not really going crazy on email marketing I am so excited for you because there is a windfall of profits that will sail into your Merchant account if you deploy these three things that I've just told you and if you really think about it not only on your campaign emails I. E the emails that are already in the funnels that you already got set up but even with your broadcast emails most people don't do broadcast emails I.