EMPATIA O QUE É (Significa, Exemplos e 06 Dicas Práticas)

Empathy what is it? She is certainly one of the main responsible for helping to make us better people. Both in personal and professional life.

In addition, we are able to deal better with other people, stand out, win over and get closer to customers, stand out in the work environment and market, among many other very important things. So, understand now in a very practical way what empathy is, all its importance (which is really great), Examples and 06 VERY Simple Tips on how to have and work your empathy more! To try to make this matter clear to you, we will address the following points: 1.

WHAT IS EMPATHY 2. ITS MAIN TYPES 3. ALL ITS IMPORTANCE 4.

EXAMPLES OF HOW EMPATHY APPEARS IN OUR DAILY LIFE 5. 06 VERY SIMPLE TIPS FOR HOW TO WORK YOUR EMPATHY THE RIGHT WAY So here we go! 1.

WHAT IS EMPATHY In short, empathy is the ability to feel and understand what another person feels. In this way, being able to put yourself in that person's place to see and assimilate their perspective in each context in which they are inserted. In other words, analyzing and understanding other people's point of view within each context in question.

Different from what we are used to or conditioned to, for example. In this way, empathy can be used in different situations. Like with friends, family, clients and potential clients, bosses, team and co-workers, business partners, anyway.

In virtually any category. As a result, empathy will bring about a very strong connection between you and the other person. This generates respect and improves our interpersonal relationships.

2. ITS MAIN TYPES Basically, there are 3 types of empathy: cognitive, emotional and compassionate. COGNITIVE This type of empathy refers to our ability to understand the other person's mental state.

Literally, understanding the other's point of view. EMOTIONAL Emotional empathy works on the point of understanding the other person's emotional perspective. That is, it is sharing the other person's feelings.

So create an emotional connection. This is precisely why it is also known as affective empathy. COMPASSIONATE Finally, this type of empathy refers to the connection and understanding we create with the other person.

Consequently, taking an action or attitude to help her. In other words, we realize that the other person needs help and make ourselves available. Really, let's take action on that.

And considering these 3 types of empathy, it is important to know how to separate them to understand how to work each one. In a practical way, we can say that these 3 types of empathy represent an evolution. That is, first you need to understand cognitive empathy to see the other person's point of view.

Then really understand how she feels. And finally, offer help when needed. 3.

ALL ITS IMPORTANCE Empathy is capable of creating real connections with other people. Be rational or emotional. And this greatly enhances and improves our personal relationships.

As well as the trust and appreciation that the other person will have in you. In the same way, it will be possible to reduce possible conflicts and stress as well. Because having an empathic attitude will make us more understandable with each situation.

So, have a more conciliatory mindset. Therefore, our coexistence with other people will be more pleasant. With respect and compassion always high.

And, of course, the sense of justice will be well worked out at all times. And with a positive, light and respectful environment, the results achieved will be much better. Everyone will know what needs to be done and will also begin to work on their empathy to resolve situations coherently and effectively.

4. EXAMPLES OF HOW EMPATHY APPEARS IN OUR DAILY LIFE Example 1: Imagine that you are in your company and you notice that a person on your team is not performing well. As well as regressing your performance day after day.

So, instead of just complaining about this person, which can cause you to create a negative scenario, empathy can work very well in this situation. For example: first, the ideal would be to understand what is really happening with this person so that he is performing below expectations. This can be something professional or even personal as well.

Even outside of work. In this way, by deeply understanding what is happening to this person, empathy will help you think and work on ways to resolve this issue. As a result, the other person will understand that you are understanding well what is happening to them.

As well as understanding that she needs to improve her work. All in an understanding and with mutual respect. Notice how a sincere connection and compassion was created between you and the person on your team?

Example 2: Another example is when your company tries to understand why sales are falling. Imagine that a certain product of your brand presents drops in sales steadily. Instead of working on aggressive promotions or offers (which can decrease your profits), your company can work on empathy and put yourself in the shoes of each customer.

Even talking to your consumers or conducting satisfaction surveys. In this way, it will be possible to understand the real reasons that are driving customers away from your brand. And so, work assertive strategies to really solve the problems and needs of its consumers.

As a result, every customer will see that your company truly values ​​their feelings. And realized that your brand, in fact, understands what they need. This creates genuine identification and deep connections with your customers.

This is something very strong that really makes all the difference in the market. Literally, it greatly strengthens your brand’s bond with your customers. Anyway, these were just practical examples to show how empathy is very important and has a lot of value.

Both in your personal and professional life. 5. 06 VERY SIMPLE TIPS ON HOW TO WORK ON YOUR EMPATHY THE RIGHT WAY 1.

REALLY LISTEN Take a real interest in what the other person is saying or going through. Seek to deeply understand what others have to say. Don't try to work on empathy just for the sake of doing it.

For it to work, you really need to have the will to want to delve deeper into each situation. At the same time, ask questions to delve into every detail as well. 2.

COHERENT PERSPECTIVE As you listen to what the other person has said to you, put yourself in their shoes. Be willing to understand everything that is going on. And try to see the world through her eyes.

3. DON'T JUDGE For empathy to work, it's very important not to judge what another thinks or believes. Even at this point, it's cool to even give up your own views or opinions, in what you believe.

This will help you to understand in a neutral way what is happening to the other person. Thus, understand how you can resolve the situation in a coherent and fair way. That way, the person will not feel judged or confronted.

She will realize that you are really understanding what is happening to her. 4. MAKE SURE YOU UNDERSTAND EVERYTHING Check with the other person that what you understand is really what he meant.

This is one of the best ways to make sure your understanding is correct. That way, the next steps will be worked out based on the right information. 5.

UNDERSTAND THE OPTIONS Now analyze and understand the options that can be taken to resolve certain issues. Always considering the other person's point of view and feelings. Be consistent and understandable to study the options that are, in fact, solutions to each problem.

6. SHARE YOUR FINDINGS At this time, do not be aggressive or one-sided at any time. Try to use the right words and work so that the other person is open to receiving and listening to your opinions and possible solutions.

All in a sincere, understanding and light way. Keep in mind that empathy is not about solving other people's problems. But yes, make the other person have connection, trust and respect with you.

And if she creates this feeling of empathy with you, she will ask or openly accept your help. And this will make her understand the responsibility and role to resolve the situation at hand. This is precisely why empathy is used so much.

Whether in personal or professional life. See how empathy is something subtle that can make all the difference? It is one of the main pillars of Emotional Intelligence, something very important to improve and enhance our relationships.

Basically, Emotional Intelligence is the ability to identify our own feelings and those of others, to motivate ourselves and to manage emotions well within ourselves and our relationships. Therefore, it is much more than controlling our feelings. Therefore, we highly recommend watching our video on this subject to further complement your empathy.

So, if you want to watch it, just click on this button up here or on the link we leave in the description. And just to recap what we said here: 1. WHAT EMPATHY IS 2.

ITS MAIN TYPES 3. ALL ITS IMPORTANCE 4. EXAMPLES OF HOW EMPATHY APPEARS IN OUR DAILY LIFE 5.

06 VERY SIMPLE TIPS ON HOW TO WORK YOUR EMPATHY THE WAY RIGHT We hope you enjoyed it! And if you want to know more about how to set up and manage your own business, visit our Youtube channel, we have several videos on this subject, ok? To access it, just click here.

And if you liked it, share this post with your friends and family to help them too! A hug!