this is the world's most advanced e-commerce Warehouse run entirely by AI robots this entire operation is managed by 48 bright pick Auto picker robots and these robots they handle everything from replenishing inventory to robotically picking orders and getting them ready for dispatch and that's how this facility operated by Leading Sports Nutrition retailer the feed is able to work 247 and pick 50,000 items per day all while just using a handful of actual people that's right this is the future of e-commerce fulfillment and I am going to be taking you behind the scenes to give you
a closer look at the cuttingedge technology and processes that make all of this possible from robotic picking to human picking order buffering packout and stock replenishment we're even going to hear from the people who work inside this warehouse and hear directly from them about what it's like to work alongside these robots so you'll definitely want to stay tuned till the end so you don't miss out on that at the heart of any e-commerce operation is picking customer orders now in a traditional Warehouse setting that also happens to be one of the most grueling jobs I
mean imagine walking two marathons a week just to fulfill customer orders well here we do things a little bit differently think of these bright pick Auto Pickers as humans with carts moving in and out of the warehouse aisles autonomously picking and consolidating orders without ever getting tired or making a mistake so here's how it works the robot starts by grabbing an empty box called a tote which is where it will collect picked items from one or multiple customer orders it then heads into the storage area picks the necessary items from the storage totes and places
them into the order tote like a diligent little shopper checking every item off of its list and the robot does this repeatedly until the entire order is picked and ready to go so how is it that these robots know exactly what to pick and when well that's all made possible by AI using the data from this 3D scanner the AI Maps out all of the individual items inside the storage tote and identifies the optimal picking point for each item based on its size shape and form and the best part is that these robots they don't
care what they're picking whether it's a bottle a poly bag or something completely new the AI technology ensures that these robots can reliably pick items even if they've never seen them before and the best part is let's say this robot does fumble a pick well it's actually going to learn from its mistake using machine learning and improve for its next attempt talk about smarts now inevitably there are going to be some items that these robots just can't pick on their own whether that's due to a lack of a smooth grippable surface excessive weight or an
unstable center of gravity well that is where these Goods to person stations come into play these stations function similarly to the robotic picking only instead of a robotic arm moving items from one tote to the next a human operator steps in assisted by this intuitive user interface found right here on each robot and what's impressive about this setup is that each station can handle up to four robots at one time from all four sides ensuring that there is zero idle time between pcks for the operator working with the robots is a lot different than our
old location at our old Warehouse we had to walk around with a box and manually pick everything and sometimes the boxes were empty and we'd have to go find things so now it's much more automated we don't obviously have to do that anymore the robots do all the picking for us and we can just focus on packing and getting the product out the door training on the system was pretty seamless actually don't really remember training other than we just kind of wait for the robot to approach us push the button and send it on its
way so now let's talk about the final picking process known as pallet picking which is meant for fast moving items and bundles imagine you have a few best-selling products or you're running a promotion with a free gift for every order we storing these items within the automated system wouldn't make sense because you'd be replenishing them almost as fast as you were picking them out kind of like trying to refill a leaky bathtub so instead these items are stored manually in cases or on tets the same way they arrive to the warehouse here is where human
workers step in to pick the items directly from the pallet and then they will place them into the the order totes which are carried by the robots the auto Pickers pull up two the designated pallet positions request items that they need on the tablet and the human operator quickly fetches them from behind this method not only speeds up the picking process for these high demand items but it also makes replenishment incredibly simple now this also works great for kidding where you can have designated stations to assemble custom customer bundles that the robots then pick up
so as you can see the beauty in the bright pixel solution is the seamless integration of all of these components from robotic picking to good to person and pallet picking all within the same system for example bolt here could start off his day with a few robotic picks then move on over to g2p picking and then finish his day by handling some pallet picks making this entire operation seamless and efficient once an order has been fully picked one of two things will happen either the robot can take the order tote directly to pack out out
or if the order isn't ready to go out immediately the robot can temporarily buffer the order to inside the system and then retrieve it for pack out when it's needed this feature offers two big advantages first off it allows the robots to continue picking orders overnight while everybody else is asleep ensuring that the orders are ready to be packed and shipped as soon as that first morning shift comes in and second it helps to smooth out the picking volumes throughout the day reducing the huge spikes that tend to happen during peak hours both of these
benefits enable this fulfillment CER to ship out more orders every day without having to spend more money on automation or labor now we're in the packout area which is the final step before shipping orders out to customers you can see that these pack up stations are highly flexible making it super easy to reconfigure them or add more stations this adaptability combined with the order buffer makes ramping up or down for peak season incredibly straightforward and check this out this Warehouse features a fully Automated Packaging machine it will take the picked items and automatically package them
into cartons honestly I could watch this thing work all day we were able to go from you know 50 to 100 people to completely automated with the brght peg solution now we had homes for all the people that were already working here so we didn't have to remove any staff because the the business was growing fast enough but we really could almost stop hiring like when the police said wait we don't have to do all this walking anymore and we don't need to go pick this stuff and now we can focus on finishing orders properly
doing the transfer from the bright pick system to our Automated Packaging solution they were thrilled so now that you've seen how orders are picked and packed you're probably wondering how is it that we replenish the inventory in storage well that all starts here at the decanting station this is where human operators will transfer items from the cases into the individual storage totes the robotss then take these totes and they autonomously move them back into storage the robots use a technique called Dynamic slutting to strategically place these totes into optimal storage locations for example items that
are meant for human picking are going to be stored closer to the goods to person stations while fast moving items are going to be stored closer to the pout stations to minimize travel time this system can store up to 11,000 totes using 10ft tall shelving along with the additional pallet storage for the pallet picking now these shelves they can be extended higher to increase storage capacity further or you can split the storage totes into smaller compartments to maximize utilization at the core of the bright pick philosophy is Simplicity let the robots do the heavy lifting
while everything else in this Warehouse remains low Tech and straightforward I mean take the sheling for instance it's cheap simple to assemble and it can easily be moved or reconfigured there's no conveyor and there's no complicated wire guides or QR codes on the floor for navigation these robots they can navigate all on their own using liar and AI all while maintaining incredible Precision passing within less than an inch of each other and their surroundings that speeds up to 5 mph and what's more is these robots they'll stop if they see you meaning there's no need
for any safety fening and any certified technician or employee can step in without having to pause the entire operation all of this makes this system incredibly easy to install scale or even move to a different Warehouse if needed the brain behind the entire operation is the bright pick intuition software this software orchestrates all robot workflows directing each robot on what task to complete and when it also optimizes the travel paths for each of these robots for maximum speed and efficiency ensuring that these robots take the shortest path possible without blocking or slowing each other down
think of bright pick intuition as the conductor of an orchestra ensuring that every robot plays its part in Perfect Harmony Additionally the software tracks every tote and skew within the system maintaining full visibility and control over inventory it's connected directly to the warehouse's WMS system and it's constantly exchanging order and inventory data ensuring smooth and efficient operations and that is a app on our tour thank you so much for joining me here on this journey into the future of e-commerce fulfillment if you want to learn more about this Cutting Edge operation be sure to check
out our video case study by clicking the link in the end screen remember to hit like subscribe and stay curious