How to use the Make.com (formerly Integromat) Webhook - Tutorial 2023

Integromat webhooks are a great way to  connect any service to start your automations on Integromat instantly when something  happens on the other platform. In this video, I will show you exactly how you can use webhooks, how you  can set them up on different systems and what they can do for you. Hey, my name is Manuel I'm  the founder of Techflow.

ai. And in this video I will show you exactly how you can work with Integromat webhooks  and what kind of different webhook types there are or hook types they are  and also what you can do with them. So first off, we will create a simple  webhook by creating new scenario instead of Integromat, then you click on the  plus symbol and you search for webhook.

There are a lot of different systems coming up if you search for webhooks,  because all of these actually offer webhooks as a trigger, which  means they can kickstart your automations instantly when  something happens on that platform. So we scroll down and select webhooks. Here we have two different types of triggers.

One is the custom mailhook. This is actually providing you an email  address where you can send an email to you can forward an email to you can use  advanced logics in your email system. For example, in Gmail, you can have filters that automatically  forward emails that are coming from a specific person or  have a specific subject line.

You can forward them to this custom  mailhook, and it will automatically start that automation and also append all  the email details to that webhook. So you have that information available  and can automate cool things about that. That's actually what I'm explaining  instead of my free workshop, which you can access down  below in the description, I'm teaching you how you can use  these mailhooks to your advantage, how you can extract any kind of  information from these emails.

But in this video, we want  to focus on custom webhooks. A webhook is basically a URL  that you can send data to. So I got the official definition here.

A webhook in web development is a  method of augmenting or altering the behavior of a web page or web  application with custom callbacks. These callbacks may be maintained, modified, and managed by third party users  and developers who may not necessarily be affiliated with the originating  website application. That sounds awful, right?

So I just made it speed up because it's so boring. But here is my very short explanation. in simple words, a webhook is a URL that  you can trigger and append data to it.

The webhook catches the data, processes it in a way that you  want and can even send data back. So that is my personal, simple definition of what a webhook  is and what it can do for you. I'd say, let's go into some examples  first, and then I'll show you how to set this up because it might help you to  understand what web book actually is.

One good example is Shopify. So you have all kinds of different events on Shopify. So it could be articles,  blogs, custom collections, comments, orders, pages, price rules,  products, and smart collections.

For example, for articles, if the article was created, then  you can send a notification to your system to take them out in that case  and say, hey, I got a new article. It was just created. I want to send it off to my social  media or something like that.

So you get an instant notification  when this event happens. There's also published unpublished,  updated and all these different events. Then of course, the most important  one is most likely orders.

When an order was created. For example, like order confirmed, order for filled order placed in all these  different events, you can use all of them and send a notification to your system  and then kickstart your automation. Or you could use for example, if  you're using booking service, then you can send yourself a notification  if a new booking happened and then you can, for example, add it as a task  in your project management tool.

You can send a notification to Slack. You can prepare automatically some  folders or documents that you will need for that call. So you can do  all these things instantly.

Another example is ManyChat. I'm using ManyChat for chatbot creation to develop all kinds of different smart chatbots. And here you got external request,  which is basically a webhook where you send data to so you can put the URL of  your web book here and then send data, for example, full contact data  or specific custom fields.

You can send it to that scenario on Integromat and then you can  do automation space on that. And we also have the dynamic content where  you can also put in a webhook and body. And the main difference  between these two is this one.

at the external request just sends  data off and the dynamic content. It sends data and wait for 10 seconds to receive data back and then you  can do further automation with that. So let's get into how to set this up.

So we have the custom webhook. We just create a new one. You can give it any name that you want.

So it's YouTube webhook and you also get some advanced settings so you  can define the data structure. I recommend leaving that empty because Integromat will automatically define the data structure. Then you could also get the  request headers if you need them, request method.

This is advanced. You don't have to worry about that for now. And also you can use Jason pass-through  if you want to modify the raw data of it.

So that's also not recommended in most  cases, but I just wanted to mention here so you know that these options actually exist. Now when I click on save. I got this URL here which  I can copy to my clipboard, and now I can add it to the location  where I send the notification off.

So that could be in Shopify under  notifications or that could be in your scheduling system, or it  could be on managed like in that case. And then I can click on test the request in many chat and it will  say successfully determined. So it is waiting for data.

And once you send data once to that  webhook Integromat knows what kind of data to expect, and only then you can  map it to the following module. So if I have variable here,  so tools, set variable. I use that a lot of times for testing things.

Then we see that there's nothing from  the webhook because I didn't send any data in my body. So it just sent  notification but didn't attach any data. So I can add full contact data and try it again.

So if I go back here and click on  redetermined data structure so Integromat knows what kind of data to expect,  and I test the request again. Then it says okay, successfully  determined and it's refreshing metadata. And now I see all these variables that are available because they have  been sent inside of the webhook.

So that is great. Now I can use this data to map it in further modules and do whatever I want with it. So for example, let's use the  ID because that's kind of easy.

It's the subscriber ID and I want to get that out. So I just run it once and now trigger it again. Test the request and you see all  the data here that is coming in.

And then also you see the subscriber  ID and the ID got extracted. So that way you can automate anything. It will run instantly, which means it will only run when a  notification is arriving when an event is happening and only then it will  continue and start your automation.

That is very helpful because Integromat  you are built based on operations. So that means every time you have to  check if you put it on a schedule, let's say at regular intervals every  five minutes, then it would cost you one operation every five minutes,  even if there's no data. But with web books, then it will happen instantly.

And we'll just use operations  when there's an actual event. So if you like this video just hit the like button below the video  and also subscribe to my channel. I will have a lot of more tutorials coming  up over the next week, like every week.

One great tutorial Integromat  and automation in general. So stay tuned for more. Now that we covered the webhooks,  there's also the webhook response, and that is what we are using  for the dynamic content here.

For example, that is when you want to send data back like a response back  to that webhook by default. If you don't have this webhook response module set up, it will send  back 200 and accept it. So I can run this one and test this request again, and then you can see  the response is accepted and a 200 so that's everything that you  would get back by default.

But if you set up a webhook response, then you can set up something  else. For example, 400. So you got this 400 error code bad  request and Response Body is failure.

So that way you can send data back. I've got a different video on how to  create a BMI calculator where I explain exactly how you can use the webhook  response, for example, with HTML. So if you call that URL, it will  do some automation in the backend and then send it back to you and display  a nicely formatted website with all the information that you have  gotten from your automation.

So that's super helpful and the  response is very good for that. You just have to keep in mind that most services expire so they don't wait  forever for the we bhook response. So in that case, you might think about  using a different way of returning the data instead of having the webhook response.

All right, that was about webhooks. It's super short, super quick, but it's super powerful, and I'm  using webhooks wherever I can because they work instantly, and I  don't have to put them on a schedule. If you like this video, click the Like button.

Subscribe to my channel and watch out for more videos that are upcoming about  automation and Integromat in general. Thank you very much for watching.