all right all right good afternoon uh today's speaker is Peter teal Peter was the founder of PayPal and paler and Founders funds and has invested in uh most of the tech companies in in silica Valley and he's going to talk about strategy and competition thank you for coming Peter awesome thanks uh Sam thanks for inviting me thanks for for having me uh I I sort of have a I have a single eay FS that I'm completely obsessed with in um on on the business side which is that uh if you're starting a company if you're
the founder entrepreneur starting a company you always want to aim for Monopoly and um and that uh and you want to always avoid competition and so uh hence uh competition is for losers uh something we'll be talking about today I'd like to um I'd like to start by saying something about um the the the basic idea of uh when you start one of these companies um how you go about uh creating value and there's this question what makes a business valuable and I want I want to suggest that there's basically a very simple uh very
simple formula that um um you you have a valuable company if two things are true uh number one that it creates X doll of value for the world and number two that you capture y% of X and and the critical thing that uh that I think people always miss in the sort of analysis is that X and Y are completely independent variables and so um X can be very Big Y can be very small X can be of intermediate size and if Y is reasonably big you can still get a very big business so to
create a valuable company you have to basically uh both create something of value and capture some fraction of the value of what you've created and sort of just to just to illustrate this as a as a contrast um there's if you sort of compare the uh US airline industry with a company like uh Google on search uh if you sort of measure by the size of these industries you could you could say that airlines are still more important than search if you just measure it say by revenues it was 195 billion in uh domestic revenues
in 201 2012 Google had uh just north of 50 billion um and and so and certainly sort of on some intuitive level if you said uh if you were given a choice and said well do you want to get rid of a all air travel or do you want to get rid of your ability to use search engines the intuition would be that air travel is something that's more important than search and this is of course just the domestic numbers if you looked at this globally um airlines are much much bigger than um than uh
than than than than Searcher than Google is but uh but the profit margins are quite a bit less uh you know they were marginally profitable in 2012 uh I think the entire 100-year history of the airline industry the cumulative profits in the US have been approximately zero know companies make money they episodically go bankrupt they get recapitalized and you sort of cycle and and repeat and this is reflected in you know the the combined market capitalization of the of the airline Industries maybe uh something um of the US airline industry something like a quarter that
of Google so so uh you have you have search engine much much smaller than than air travel but much more valuable and I think this this reflects these very different uh valuations on X and Y so um you know if we look at perfect competition um you know there are sort of there's some pros and cons to the world of perfect competition um on a high level uh uh it's always um this is what you study in econ one it's always it's easy to model which I think is why econ professors like talking about perfect
competition um it somehow is efficient especially in a world where things are static because you have all the consumer surplus gets captured by everybody and uh and politically it's uh What uh what we're what we're told is good in our society that you you want to have competition and this is somehow a good thing um of course there are a lot of negatives uh it's it's generally not that good if you're you're um you're involved in anything that's hyper competitive um because you often don't make money I'll come back to this a little bit later
so uh so I think at one end of the spectrum you have uh industries that are perfectly competitive and at the other end of the spectrum um you have things that um I would say are monopolies and um and they're you know they're much stable longer term businesses you have more Capital uh and um and if you get a creative Monopoly for inventing something new I think it's symptomatic of having created something something really valuable um and so I do think this you know the the the sort of the the the extreme binary view of
the world I I always articulate is that there are exactly two kinds of businesses in this world there are businesses that are perfectly competitive and there are businesses that are monopolies and um there's shockingly little that is in between and uh this dichotomy is not understood very well because uh people uh are constantly lying about the nature of the businesses they're in um and this is why this is in my mind this is the most important it's not necessarily the most important thing in business but I think it's the most important business idea that people
don't understand that there are just these two kinds of businesses and so let me say a little bit about the lies that people tell and so you basically um the basic uh if you sort of imagine that there was a spectrum of companies from perfect competition to Monopoly um the um the apparent differences are quite small because the people who have monopolies pretend not to they will basically say uh you know and it's because you don't want to get regulated by the the government you don't want the government to come after you so you will
never say that you have Monopoly so anyone who has a monopoly will pretend that they're in incredible competition and on the other end of the spectrum if you are incredibly competitive um and if you're in some sort of business where you will never make any money um you will be tempted to tell a lie that goes in the other direction where you will say that you're doing something unique um that um is is somehow uh less competitive than it looks because um because you want to you will want to differentiate you want to try to
attract capital or something like that so if the monopolists pretend not to have monopolies the non- monopolist pretend to have monopolies the apparent difference is very small whereas the real difference I I would submit is is actually quite big and so there's this Distortion that happens because of the lies people tell about their businesses and the lies are sort of in these these opposite direction let me let me drill a little bit down further on the uh the way these lies work and so um you know the the the basic uh lie you tell as
a non-m monopoly is that we're in a very small Market the basic lie you tell as a monopoly is that the market you're in is much bigger than it looks and so um and so typically if you want to think of this in sort of set theoretic terms you could say that a monopoly tells um a a lie where you describe your business as the Union of these vastly different markets and the non- monopolist describes it as the intersection so that uh in effect um if you're if you're non monopolist you will rhetorically describe your
Market as super small you're the only person in that market if you have Monopoly you'll describe it as super big and um and there's lots of competition in it so uh some examples of how this how this works in practice uh so I always use restaurants as the example of a terrible business this is always you know sort of my ideaas you know capitalism and competition are antonyms um capitalist is someone who accumulates capital a world of perfect competition is a world where all the capital gets competed away so uh you're opening a restaurant business
no one wants to invest because you just lose money so you have to tell some idiosyncratic narrative and you will say something like well we're the only British food restaurant in Palo Alto so it's British paloalto and uh and of course that's too small a market Market because people may be able to drive all the way to Mountain View or even Meno Park um and there probably are no people who eat nothing but British food at least no people are still alive and so so that is um that's that's a sort of a fictitiously narrow
Market um there's there's sort of a Hollywood version of this where uh the way movies always get pitched is you know okay it's like a college football star you know uh joins an elite group of hackers to um to catch the shark that killed his friend um sorry and so that's now that is a movie that has not yet been made but um but but the question is is is that the right category or is the correct category it's just another movie in which case you know there are lots of those it's super competitive incredibly
hard to make money no one ever makes money in Hollywood uh doing movies or it's really really hard and so you always have this question about does the intersection does is it real does it make sense does it have value that one should ask and of course there are startup versions of this where you and the the sort of the bad really bad versions you just take a whole series of buzzword sharing mobile social apps you combine them and you have some kind of uh narrative and whether or not that's a real business or not
uh is is uh um is it's generally a bad sign so it's it's almost this pattern recognition when you have this rhetoric of the sort of intersections um it it generally does not work the something of somewhere is really mostly just the nothing of nowhere and it's like the Stanford of North Dakota uh one of a kind but it's not Stanford um so let's look at the opposite the opposite lie is um if you are uh let's say uh the uh the search uh company that's down the street from here and has about a happy
66% market share um and uh is you know is completely dominant in the search Market um Google has not just almost never describes itself as a search engine these days um and instead it uh it describes itself in all these different ways so it sometimes says it's an advertising company so if it was search you'd say wow this this like it's it's it has this huge market share that's really really crazy it's it's like a incredible Monopoly it's much bigger than it's much a much more robust Monopoly than Microsoft ever has in the 90s maybe
that's why it's making so much money um but if you uh if you say it's an advertising Market you could say well there's search advertising is 17 billion and that's part of uh online advertising which is much bigger and then you know all us advertising is bigger and then by the time you get to Global advertising that's close to 500 billion and so you're talking about three and a half% so um a tiny part of of this much larger market um or uh if you don't want to be an advertising company you can always say
that you're a technology company um and so um sorry let me see um and so the and and so um and and the technology Market is something like a 1 trillion Doll Market and the narrative that you tell as Google in the in the technology Market is um well we're competing with all the car companies with our self-driving cars we're competing with apple on TVs and iPhones uh we're competing with Facebook we're competing with Microsoft on um on Office Products we're competing with Amazon on cloud services and so we are in this giant technology Market
where there's competition in every direction uh you you look and uh no we're not the Monopoly the government's looking for and we should not get regulated in any way whatsoever and so I think one has to always be super aware that there are the these uh these very powerful incentives to uh to distort the nature of these markets one way or or the other so um you know the the the evidence of narrow markets in the uh in the tech industry is um is if you basically just uh if you look at sort of the
some of the big tech companies Apple Google Microsoft Amazon um they just um they've just been building up cash for um year after year and you have these incredibly High profit margins and I would I would say that the the one of the reasons the tech industry in the US has been uh has been so successful financially is because it's it's prone to creating all these monopoly-like businesses and that's that's um and it's reflected uh by the fact that these companies just accumulate so much cash they don't even know what what to do with it
Beyond a certain point um and so so let me say um let me say a few things about uh about how to how to build a monopoly and I think uh I think the one of the sort of very counterintuitive ideas that comes out of this Monopoly uh thread is that um you want to go after small markets if you're a startup um you know you want to get to Monopoly you're starting a new company you want to get to Monopoly um Monopoly is you have a large share of a market how do you get
to a large share of a market you start with a really small market and you take over that whole market and then uh and then over time you find ways to expand that market in in concentric circles and uh the thing that's always a big mistake is going after a giant market on uh on day one because that's typically evidence that um that you somehow haven't defined the categories correctly that and it's it normally means that there's going to be too much competition in one way or another and so I think almost all the sucessful
companies uh in Silicon Valley had some model of starting with small markets and expanding and you know if you take Amazon you start with you start with you know just um a bookstore we have all the books in the world so it's it's a it's a it's a better bookstore than anybody else has in the world when it starts in the 90s it's online there's things you can do you can't do before and then you gradually expand into all sorts of different forms of e-commerce and other things beyond that um you know eBay you start
with Pez dispensers you move on to beanie babies and eventually uh it's it's all these different um auctions for all these sorts of different Goods um and uh and what was very counterintuitive about what's very counterintuitive about many of these companies is they often start with markets that are so small that people don't think um they don't think that they're uh valuable at all when when you get started um the the PayPal version of this was uh was you know we started with uh with power sellers on eBay which was about 20,000 people when when
we first saw this happening in December of 99 January 2000 right after we launched uh there was a sense that uh that these were all um it was such a small Market it was terrible we thought these were terrible customers to have it's just people selling junk on the internet why in the world do we want to be going after this Market but um but you you know you there was a way to get a product that was much better for everybody in that market you could um and we got to something like 25 30%
you know Market penetration in two or three months and you got some lockin you got brand recognition and you're able to to build the business from there so um so I always think these um these these very small markets are are quite underrated uh the Facebook version of this I always give is that uh you know the initial Market at Facebook was 10,000 people at Harvard it went from 0 to 60% market share in 10 days that was a very auspicious start um the way this gets analyzed in Business Schools is always um that's ridiculous
it's such a small Market it can't have any value at all and so I think the business school analysis of Facebook early on or of uh PayPal early on or of eBay early on is that the markets were perhaps so small as to have uh almost no value uh and they they would have had little value had they stayed small but it turned out there were ways to then grow them concentrically and that's what made them uh that's what made them so valuable um now I think the opposite version of this is always where you
have super big markets and um and I there's so much so many different things that went wrong with all the clean tech companies in the last decade but uh but one one theme that ran through almost all of them was they all started with massive markets and every clean tech PowerPoint presentation that one saw in the Years 2005 to 2008 which was sort of the clean tech bubble in in Valley started with we're in the energy Market we're in a market that's measured in hundreds of billions or trillions of dollars and um and then you
know once you're sort of a a minnow in a vast ocean um that's not a good place to be that means that you have tons of competitors and you don't even know who all the competitors are and so you want to be you know you want to be a one-of-a-kind company where it's the only one in a small ecosystem you don't want to be the fourth online pet food company you don't want to be the 10th thinf film solar panel company you don't want to be the H 100th restaurant in paloalto um You restaurant industry
is a trillion dollar industry so if you do a market size analysis you'd conclude restaurants are a fantastic business to go into and it's often large markets large existing markets typically mean that you have uh tons of competition very very hard to uh to differentiate so the first very counterintuitive in uh idea is is to go after small markets often markets that are so small people don't even notice them they don't think they make sense that's where you get a foothold and then um and then if those markets are able to expand you can uh
scale into a big Monopoly business um you know um a second uh sort of there's sort of several different uh characteristics of these Monopoly businesses um that I like to um focus on and uh there's probably no no sort of single formula to it and I I always think that uh that technology there's always a sense that you know the history of technology is such that every every moment happens only once and so you know the next Mark Zuckerberg won't build a social network the next uh uh the next Larry Page won't be building a
search engine the next uh Bill Gates won't be building an operating system and if you're copying these people you're not learning from them but it's it's and so um there is always um these very unique businesses that are doing something that's not been done before end up um end up having the potential to be a monopoly if you're you know the the the opening the opening line in um Anna kenina is that all happy companies sorry all happy families all happy families are alike all unhappy families are unhappy in their own special way and the
opposite is true in business where I think all happy companies are different because they're doing something very unique all unhappy companies are alike because they fail to escape the essential sameness that is competition and so so one one sort of characteristic of a monopoly technology company is some sort of proprietary technology um my sort of crazy somewhat arbitrary rule of thumb is you want to have a technology that's an order of magnitude better than the next best thing so Amazon had over 10 times as many books I it's maybe not that high-tech but you figure
out a way to sell 10 times as many books in an efficient online way you know PayPal the alternative for PayPal was using um was using uh uh checks to uh send money on eBay took 7 to 10 days to clear PayPal could do it more than 10 times as fast so you want to have some sort of very uh very powerful Improvement in some um on on in some order maybe an order of magnitude Improvement on some key Dimension um of course you know if you if you actually come with something totally new um
it's it's it's just like an infinite Improvement so I would say the the iPhone was the first smartphone that worked and so that's you know that's like maybe maybe not infinite but it's sort of definitely an order of magnitude or more of an improvement so I think uh the the technology is designed to give you a massive Delta over over the next the next best thing I think um I think there often are network effects that can kick in that really help the thing that's very um and these these lead to monopolies over time the
thing that's very tricky about Network effects is uh they're often uh they're often very hard to get started and so um so even though everyone understands how valuable they are uh there's always this incredibly tricky question why is it valuable to the first person who's doing something um economies of scale uh if you have something that with very high fixed costs very low marginal costs uh that's typically a monopoly like business and then um then there's this thing uh of of branding uh which is sort of like just uh this idea that gets lodged in
people's brains I I never quite understand how branding Works uh so I never invest in companies which just about branding but it is I think a real phenomenon that uh that creates uh that creates real value I think one of the things um I'm going to come back to this a little bit towards the end but one of the things that's very striking is that software businesses are often um are for some reason uh very good at some of these things they're especially good at the economies of scale part because uh the marginal cost of
software zero and so if you get something that works in software um it's often significantly better than the existing solution and then you have these tremendous economies of scale and you can scale fairly quickly so even if the market start small um you can grow your business quickly enough to uh stay um stay at the same size as the growing market and uh and maintain the sort of Monopoly uh Power now the critical thing about these monopolies is um is it's it's not enough to have a monopoly for just a moment the critical thing is
to have one that lasts over time um and so you know in Silicon value is always the sort of idea that you want to be the first mover and I I always think it's it's in some ways um the better framing is you want to be the last mover you want to be the last company in a category those are the ones that are really valuable Microsoft was the last operating system at least for many decades uh Google is the last search engine Facebook will be valuable if it turns out to be the last social
networking site and um and one way to one way to think of this uh last mover uh value is this idea that most of the value in these companies exists far in the future um if you do sort of a discounted cash flow analysis of a business you look at you have sort of all these profit streams you have a growth rate the growth rate is much higher than the discount rate and so most of the value exists far in the future I did I did this exercise at PayPal in March of 2001 we had
been in business for about 27 months and um and we sort of had had you know the growth rate was 100% a year we were discounting future cash flows by about 30% and it turned out that about 3/4 of the value of the business as of 2001 came from cash flows in years 2011 and Beyond and um and whenever you do the math on any of these tech companies you get to an answer that's something like that so if you are trying to analyze any of the tech companies in Silicon Valley arbnb Twitter uh Facebook
um any emerging internet companies all the ones in y combin um the math tells you that 3/4 80 85% of the value is coming from cash flows in years 2024 and Beyond it's very very far in the future and uh and so one of the things that uh we always overvalue in Silicon Valley is growth rates and we undervalue durability because uh growth is something you can measure in the here and now and you can always track that very precisely um the question of whether a company's still going to be around a decade from now
that's actually what what dominates the value equation and that sort of is a much more uh qualitative sort of a thing and so if if we um if we went back to this idea of these characteristics of Monopoly uh proprietary technology Network effects economies of scale um um you can think of these these characteristics as ones that exist at a moment in time where you capture a market and take it over but you also want to think about are these things going to last over time and so there's a Time Dimension to all these characteristics
so Network effects often have a great time element where as the network scales the network effects actually get more robust and so if you have a network effect business that's often one that uh um can become a um a bigger and stronger Monopoly over time uh proprietary technology is always a little bit of a tricky one so you want something that's an order of magnitude better than uh the stateoftheart in the world today and that's how you get people's attention that's how you ially break through but then um you don't want to be superseded by
somebody else and so there are all these areas of innovation where there was tremendous Innovation but no one made any money so uh you know discribe Manufacturing in the 1980s um you could imp you could do a better dis build a better describ than anybody else you could take over the whole world and two years later someone else would come along and replace yours and in the course of 15 years you got vastly improved dis drives so it had great benefit to Consumers but um it didn't actually help the people who started these companies and
so there's always this uh question about having a huge breakthrough in technology but then also being able to say explain why uh yours will be the last breakthrough uh or at least the last breakthrough for a long time or will you make a breakthrough and then you can keep improving on it at a quick enough Pace that no one can ever catch up so if you have a structure of um a structure of the future where there's a lot of innovation and other people will come up with new things in the thing you're working on
um that's great for society it's um it's actually not that good for your business typically um and then um economies of scale uh where I talked about so so I think anyway so I think this last mover thing is is very critical I'm always tempted you know I don't want to overdo the chess analogies but you know the first mover in chess is someone who plays white white is about a one-third of a pawn Advantage so there's a small advantage to uh going first you want to be the last um who who wins the game
and so there's the Kappa Blanca world champion uh uh chess champion Kappa Blanca line you must begin by studying the end game and and I do think that's um well I wouldn't say that's the only thing you should study I think this uh the sort of perspective of asking these questions why will this still be the leading company 10 15 20 years from now is a uh is a really critical one to to try to think through let me um let me sort of uh I want to sort of go in two slightly other directions
with this Monopoly versus competition idea and I think um so I think this is the the central idea uh in my mind for for business for starting business for thinking about them and U and there are some some very um interesting perspectives I think it gives on the whole you know on the whole history of innovation and technology and science because um you know we we've lived through um we've lived through U you know 250 300 years of incredible technological progress in you know many many different domains uh you know steam engine to Railways to
telephones Refrigeration household appliances um you know the computer Revolution Aviation all sorts of different areas of technological innovation and then there's sort of analogous thing that one can say about science where uh we've lived through centuries of of enormous amounts of innovation in in in science as well and um and the the thing that I think um people always miss when they think about these things is um is that um because X and Y are independent variables um some of these things can be extremely valuable Innovations but uh the people who invent them who come
up with them do not get rewarded for this and uh and certainly if you go back to um you need to create X doll in value you capture y% of X I would suggest that the History of Science has generally been one where Y is 0% across the board the scientists never make any money um they're always deluded into thinking that they live in a just universe that will reward them for their work and for their inventions and this is probably the fundamental delusion that uh that scientists tend to suffer from in our in our
society um and and even in technology there are sort of many different areas of Technology where um where there were great innovations that created tremendous value for society but uh but people uh did not uh did not actually capture uh that much of the of the value and so I think there is this sort of whole uh history of um science and technology that can be told from the perspective of how much value was actually captured and um and certainly there are entire sectors where people didn't capture anything so you you're the smartest physicist of
the 20th century you come up with relativity you come up with general relativity you don't get to be a billionaire you don't even get to be a millionaire um it just it just somehow doesn't work that way um the railroads incredibly valuable most of them just went bankrupt because it was too much competition um W Brothers um you fly the first plane you don't make any money and so I think there is sort of the structure to these industries that's uh that's very important um and I think the uh the thing that's actually rare are
the success cases most the so it's actually you really think about the history in this in this 250e sweep um it's unus Y is almost always 0% it's always zero in science it's almost always in in technology and so it's very rare where people made money you know the early uh the late uh 18th early 19th century the first Industrial Revolution was the textile mills you had the steam engine you sort of automated things and you had these Relentless improvements that people improved efficiency of textile factories of manufacturing generally at a clip of 5 to
7% every year year after year decade after decade you had 60 70 years of tremendous improvement from 1780 to 1850 um but even in 1850 most of the wealth in Britain was still held by the landed aristocracy uh the workers didn't you know the workers didn't make that much the capitalists didn't make that much either it was all competed away there were hundreds of people running textile factories it was an industry that just uh um the structure of the competition prevented people from from making any money um and so I think there are in my
mind there probably are only two broad categories in the entire history of the last 250 years where people have actually uh come up with new things and made money doing so um one is uh these sort of vertically integrated complex monopolies which people uh did build in the Second Industrial Revolution at the end of the 19th and start of the 20th century and so this was like Ford it was the vertically integrated oil companies like Standard Oil um and what these vertically integrated monopolies uh typically required was this very complex coordination you got a lot
of pieces to fit together in just the right way uh when you assembled it you had a tremendous Advantage this is actually uh done surprisingly little today and so I think this is sort of a business form that um when people can pull it off is very valuable it's typically fairly Capital intensive uh we live sort of in a in a in a culture where it's very hard to get people to buy into anything that's super complicated and takes very long to build uh but I you know when I sort of think about my colleague
Elon Musk from PayPal success with Tesla and SpaceX uh I think the key to these companies was the complex vertically integrated Monopoly structure they had so if you sort of look at Tesla or SpaceX if you ask you know was there sort of a single breakthrough I mean they certainly innovated on a lot of Dimensions I don't think there was a single 10x breakthrough you know in battery storage or you know uh maybe working on some things on rocketry but they hadn't there was no sort of single massive breakthrough but what was really impressive was
integrating all these pieces together and um and doing it in a way that was more vertically integrated than most of their competitors so Tesla you also integrated The Car Distributors so they wouldn't uh steal all the money as has happened with the rest of the car industry in the US or SpaceX um you basically uh pulled in all the subcontractors um uh where most of the large uh aerospace companies have single Source subcontractors that are able to sort of charge uh Monopoly profits and make it very hard for the integrated aerospace companies to make money
um and so uh vertical integration I think is sort of a a very underexplored modality of of technological progress that people uh would uh would do well to look at more and then I think there is there is something about software itself that's very very powerful um software has these incredible economies of scale these low marginal costs and there is something about the world of bits as opposed to the world of atoms where you can often get very fast adoption and and the fast adoption is critical to capturing and taking over markets because even if
you have a small Market if the adoption rate is too slow there'll be enough time for other people to enter that market and compete with you whereas if you have a small to midsized Market and have a fast adoption rate you can take over this market and so and so I think this is one of the reasons Silicon Valley has done so well and why software has been this phenomenal industry and what I what I would suggest uh what I want to leave you with is there are sort of these different rationalizations people give for
why certain things work and why certain things don't work and I think these rationalizations always obscure this question of um creating X Dollar in value and capturing y% of X so the science rationalization we're always told is that the scientists aren't interested in making money they're doing it for charitable reasons and that you're not a good scientist if you're motivated by money and I'm not even saying people should always be motivated by money or something like this but I I think we should we should be a little bit more critical of this as a rationalization
we should ask is this a rationalization um uh to obscure the fact that y equals 0% and the scientists are operating in this uh in this sort of world where all the uh all the Innovation is effectively competed away and they can't capture and any of it directly and then the uh the software Distortion that often happens is because people are making such vast Fortunes in software we infer that this is the most valuable thing um in the world being done full stop and so if people at Twitter make uh billions of dollars it must
be that Twitter is worth far more than anything Einstein did um and um and uh and what that sort of rationalization tends to obscure is again that X and Y are independent variables and there are these businesses where you capture a lot of X and there others where you don't and so and so I do think um I do think the history of innovation has been this uh this history where uh the the the the microeconomics the structure of these industries has mattered a tremendous amount and when um and um and and and there is
sort of this this story where some people have made vast fortunes because they were in Industries with the right structure and other people uh made uh nothing at all because um because they were in these sort of very competitive things and we shouldn't just rationalize that way I think it's worth understanding this better and then finally let me come back to this this uh this sort of overarching theme for this talk this competition is for losers idea which um is always this provocative way to to title things because we always think of the losers as
the people who are not good at competing we think of the losers as the people who are um slow on the sports on the track team in high school or who do a little bit less well on the standardized tests um and don't get into the right schools and so we always think of losers as people who can't compete um and I want us to really rethink and and revalue this and consider whether it's possible that competition itself um is off that we we we're sort of it's not just the case that we don't understand
this Monopoly competition dichotomy intellectually so sort of been talking about why why you wouldn't understand it intellectually because um people lie about it it's distorted we have all these uh the history of innovation rationalizes what's happening in all these very very strange ways but I think it's more than just an intellectual blind spot I think it's also a psychological blind spot where we find ourselves you know very very attracted to competition in in one form or another um we find it reassuring if other people do things the word ape already in the time of Shakespeare
meant both primate and imitate uh and there is something about human nature that's deeply mimetic imitative apik sheeplike leming like heard like um and it's this very very problematic uh thing that uh we need to always think through and and try to overcome and and there is always this question about um competition um as as a form of validation where we we go for things that lots of other people are going for and um it's not that there is wisdom in crowds it's not when lots of people are trying to do something that that's proof
of uh it being valuable I think it's when lots of people are trying to do something that is often um that is often proof of of insanity there 20,000 people a year who move to Los Angeles to become movie stars about 20 of them make it um I think the Olympics are a little bit better because you have a you know um you can sort of figure out pretty quickly whether you're good or not so it's there's a little bit less of a dead weight loss to society um you know um um you know your
your the sort of educational experience at a place uh the the the pre- Stanford educational experience um there's always sort of a non-competitive characterization where I think most of the people in this room had machine guns they were competing with people with bows and arrows so um it wasn't exactly a parallel competition when you were in junior high school and high school um there's always a question does the tournament make sense as you keep going and this is uh and so um there is always this question if people go on to grad school or post
post-doctoral educations does the intensity of the competition really make sense there's the uh the you know classic uh Henry Kissinger line that uh um describing his fellow faculty at Harvard that the uh um the battles were so ferocious because the stakes were so small describing sort of Academia and um and and you sort of think on one level this is a description of insanity you know why would people fight like crazy when the stakes are so small but it's also I think simply a function of the logic of the situation when it's imp really hard
to differentiate yourself from other people when the differences are when the objective differences really are small then uh you have to uh compete ferociously to maintain uh a difference of one sort uh or another another um that's often more imaginary than real there's always sort of the personal uh version of this that I I tell where um I was sort of hyper hypert tracked I you know my eth grade Junior High School yearbook one of my friends wrote in you know I know you'll get into Stanford in four years as a sophomore I sort of
went into went to Stanford four years later uh at the end of High School uh went to Stanford Law School uh you know ended up um at a big law firm in uh New York uh where from the outside everybody wanted to get in on the side everybody wanted to leave um and and you had um and it was this very strange Dynamic where after I uh sort of realized this was maybe not the best idea um and I left after s months and 3 days you know one of the people down the hall from
me uh told me um it's really reassuring to see you leave Peter I had no idea that it was possible to escape from Alcatraz which of course all you had to do was go out the front door and not come back but um but so much of people's identities got wrapped up in in winning these competitions that they somehow lost sight of what was important what was valuable you know competition does make you better at whatever it is that you're competing on because when you're competing you're um comparing yourself with the people around you you're
figuring out how do I beat the people next to me how do I do somewhat better at whatever it is they're doing and you will get better at that thing I'm not I'm not questioning that I'm not denying that but um but it often comes at this tremendous price that uh you stop asking some bigger question questions about what's truly important and truly valuable and so I would I would say that uh don't always go through the tiny little door that everyone's trying to rush through maybe go around the corner and go through the vast
gate that no one's taking thank you very much I guess time for you want to take a few questions or question oh yeah uh people want to take I'll take a few questions we have a few minutes time yeah go ahead um since as you mentioned earlier often monopolies and per competition often look similar because the narratives people tell the Nar tell ourselves do you have any ways to easily determine the difference when you're looking at an idea or evaluating your own idea well I I'd say the question I'm I always try to focus on
is what is the actual market so not what's The Narrative of the market because you can always tell a fictional story about a market that's much bigger or much smaller but what is the what is the real objective market so it's always yeah you always try to figure it out and you realize people have incentives to powerfully distort these things yeah so which of the aspects of monopolies that you mentioned would you say software comp like Google Excel um well they have uh they have Network effects with the the ad Network they had proprietary technology
that gave them the initial lead because they had the the page rank algorithm which was uh sort of an order of magnitude better than any other search search engine you have economies of scale uh because of the need to store you know all these different uh sites and at this point you have brand so Google has all four maybe maybe the proprietary technology is somewhat weaker at this point but definitely it had all four and maybe three and a half out of four now yeah how does this apply to paler and second what's I second
is what what's with the iPhone headph oh this is that's that's a that's a this sort of a set of companies are doing different copycat payment systems on on mobile phones there's square there's PayPal sort of they have the just they just have sort of different shapes that's how they differentiate themselves one as a triangle one is a square um and so you know um maybe at some point the Apes will run out of shapes or something like that but um but I think um no paler we we started with a focus on on um
the um intelligence Community which is small submarket um you had a proprietary technology that used a very very different approach um uh where it was focused on the human um computer uh synthesis rather than the uh sub substitution which I think is the dominant Paradigm so there's a whole set of things I would say on the on the market approach and the and the proprietary technology uh yes um we have design thinking methodology and uh we uh startup thinking um which is used to mitigate Risk by not creating things that people don't want but how
do young innovators uh have inspiration to create complex systems that last time can you repeat the question yeah so the question is um what do I think about about lean startups uh um iterative thinking where you get uh feedback from people uh versus uh complexity that may not work so I I am personally quite skeptical of all the uh Lean Startup methodology I think the the the really great companies um did something was sort of somewhat more of a Quantum Improvement that really differentiated them from everybody else um they they they typically did not do
massive you know customer surveys the people who ran these companies uh sometimes not always suffered from mild forms of Asbergers so they were not actually that influenced not that easily deterred by what other people thought or told them to do um so I I do think we're we're way too focused on um iteration as a modality and not enough on trying to um have um you know um a virtual ESP link with the public and figuring it out ourselves um I I would say that uh let me see um I I would say that uh
the um I I'm not quite the risk question I think is was a very tricky one because there are um you know there it's it's not it's often I think it's often the case that you don't have enough time to really mitigate risk if if you're going to take enough time to figure out what people want um you often will have missed the boat by then um and um and then of course there's always the risk of of doing something that's uh that's not that uh significant or meaningful so you know you could say a
track in um in law school is a lowrisk track from one perspective it may still be a very high-risk track in the sense that maybe you not um have a high risk of not doing something meaningful with your life so we have to think about risk in these uh in these very complicated way I think risk is sort of this very uh complicated concept yes you talk about the last move Advantage but then doesn't that imply that there's already competition to begin with on the chest piece on the chest board um yeah so there's always
this uh terminology thing so I would I would say that uh there are uh there are categories in which people sort of are bundled together I would say the Monopoly businesses were in in effect they they really were a big first mover in some sense you could say you could say Google was not the first search engine there were other search engines before but on one dimension they were dramatically better than everybody else so they were the first one with page rank with with sort of a automated approach um Facebook was not the first uh
social networking site my friend Reed Hoffman started one in 1997 they called it social Nets they already had the name social networking uh in the name of their company 7 years before Facebook uh their idea was that it was going to be this virtual cyers space where I'd be a dog and you'd be a cat and we'd have all these different rules about how we'd interact with each other in this virtual alternate reality Facebook was the first one to get real identity so it was so I'd say I hope Facebook will be the last social
networking site it was the first one in a very important Dimension people often would not think of it as the first because they'd sort of lump all these things together one more question okay one more question let's take one here uh if you're theoretically someone who uh worked at Golden Sachs out of college and left out six months and is now studying computer science at Stanford uh how would you recommend rethinking uh of that um you know I don't I don't have a I don't have a great um I'm not great at the Psychotherapy stuff
so I don't I don't quite know how to I don't quite know how to uh how to solve this that there are these um you know there are these very odd studies they've done on people who go to um business school there's one they've done at Harvard Business School where um it's sort of the anti- asberg um personality where we have people who are super extroverted uh generally have low convictions uh few ideas and you have sort of a hot house environment you put all these people in for two years and at the end of
it uh they systematically end up the largest cohort systematically ends up doing the wrong thing they try to catch the last wave you know uh 1989 everyone at Harvard triy to work for mikee milin it was one or two years before he went to jail for all the junk bond stuff they were never interested in Silicon Valley OR tech except for 999 2000 when they timed the dot bubble peing perfectly um they did uh and then you know 05 to7 was housing uh private Equity stuff like this so so I do think um I do
think this uh tendency for us to see competition as validation is um is very deep um I don't think there's some any sort of easy psychological formula to uh to avoid it so I don't I don't quite know how to uh what sort of therapy to to recommend but um but my my my first my first starting point which is only like it's maybe 10% of the way is to never underestimate how big a problem it is we always think this is something that afflicts other people so it's easy for me to point to people
in Business Schools or people at Harvard or people on Wall Street I think it actually does afflict all of us to a very profound degree we always think of advertising as things that work on other people how who are all these stupid people who fall for All Those ads on TV they obviously work to some extent and they work to a disturbing extent on all of us and it's something we we all should work to overcome thank you very [Applause] much