COMUNICAÇÃO EM AMBIENTE DE TRABALHO (que TODOS Profissionais Precisam Entender BEM)

Communication in the work environment. This is one of the main pillars for a company to be very productive and achieve all the desired results. Therefore, having communication that really works will bring many benefits to all sides of the business.

So, here we separate 9 Tips that really work and that will make communication in your work environment much better, effective and very, very positive for everyone. You want to receive tips and information to set up your own business. So subscribe to this channel and stay on top of everything you need to know to open your own company.

In order for our tips here to be very clear, it is first necessary to bear in mind that good communication is one that manages to convey information in a very clear, dynamic and respectful way. Simply and straight to the point. Thus, get the expected and planned results.

At the same time, she seeks balance. In this way, it values ​​the transparency of its needs and desires. Always also considering the needs and desires of others.

In the same way, you will be able to convey what you want in a way that makes other people understand, respect and trust what is being communicated. With that in mind, let's move on to our practical tips for improving your communication in the workplace. So let's go!

1. SELF-KNOWLEDGE Basically, it is about the knowledge that a person has about himself. In this way, knowing your qualities, desires, ambitions, limitations, weaknesses, behaviors, anyway.

In other words, it is the awareness we have of ourselves. That is, it is knowing yourself, it is the act of looking at yourself. By doing this, you will have a base and direction of your characteristics to understand how to work your personal development.

2. CREATE COMMUNICATION PROCESSES Develop communication channels and processes that are coherent and effective according to your company. Be it emails, lectures, training, whatsapp, internal communication channels, anyway.

Create channels and processes that make communication two-way. That is, to give space for managers to transmit their messages. But, at the same time, being an open channel for all employees to be able to communicate as well.

Both among themselves and with managers. 3. OBJECTIVITY AND CLARITY Having objectivity in communication means that information is transmitted and interpreted in a practical and effective way.

However, be consistent and understand the best way to communicate. All to prevent misunderstandings from occurring . Still, avoid stress and confusion.

Likewise, make sure that everything is understood by your audience correctly and clearly. For example, using the type of language your company's employees are used to using, a closer language to facilitate understanding by everyone. 4.

ENCOURAGE COOPERATION In the same way, get teams and departments to interact with each other. Even if I meet informally. This encourages synergy between company departments.

Including, generating empathy among members of all teams. 5. PROXIMITY BETWEEN MEMBERS AND DEPARTMENTS It is very important that all team members are close.

From directors to interns. This facilitates communication in general. The conversation is more direct and avoids laughs or diversion of information in the middle of the way.

6. WORK ON EMPATHY From the same point of view as the previous item, empathy is something that will make a lot of difference. People often have values ​​and opinions that are different from yours.

So put yourself in the shoes of other people in the conversation or audience. And imagine how certain information would be seen by them. By doing this, it will be possible to understand how your message would be absorbed.

So, understand whether or not what you want to communicate would work. And, in fact, create a connection between you and your audience. 7.

KNOW HOW TO LISTEN This is one of the critical points. Many people fail to listen to what others have to say. Practice active listening.

That is, take a real interest in what others are saying, listen and pay close attention to what is being said, don't just filter by what interests you, avoid distractions, ask questions when possible, anyway. . .

So, assimilate as much information as possible. This will make the trust between the interlocutors and the public much greater. In addition, it reduces possible conflicts and improves interpersonal relationships.

Also, don't own the truth. Knowing how to listen and understand other people's points of view is essential to be able to communicate well. Be open to question your certainties and thoughts.

Eliminate any kind of violent communications. Also, consider all opinions and try to reach a consensus among all. If there are disagreements, which is quite common to happen, seek a balance point.

With good ways of arguing and, above all, a lot of respect for everyone. 8. NON-VIOLENT COMMUNICATION In short, these are verbal (whether written or spoken) and non-verbal communication skills (such as facial or body expressions, gestures, images, among others).

And this helps in the way each person expresses himself and listens to others. In this way, our responses are no longer automatic and repetitive. Then, they become conscious and based on the perceptions and interpretations of the moment.

All done by observing behaviors and factors that influence each person. Furthermore, nonviolent communication works through active and deep listening. In order to seek and bring more attention and respect.

Thus, not only avoiding friction, but also generating connection, compassion and empathy, which we talked about earlier. Also, if you want to understand more about non-violent communication, watch our video that explains it in a very practical way. To do so, just click on this button above or on the link in the description.

9. ASSERTIVE COMMUNICATION In short, assertive communication is one that manages to transmit information clearly, dynamically and with respect. Simply and straight to the point.

Thus, get the expected and planned results. At the same time, she seeks balance. In this way, it values ​​the transparency of its needs and desires.

Always also considering the needs and desires of others. In the same way, you will be able to convey what you want in a way that makes other people understand, respect and trust what is being communicated. Therefore, working well on assertive communication is fundamental.

So, if you want to understand more about how to work with assertive communication in your business, watch our very practical video on this subject. To do so, just click on this button above or on the link in the description. These were our tips on how to improve communication in the workplace.

If you manage to work each one of them well, you can be sure that communication will be much more effective, respectful, harmonic and positive. And as an extra tip, we recommend reading the book “Assertive communication: what you need to know to improve your personal and professional relationships”. It is very practical and easy to read.

Therefore, it is highly recommended for explaining and improving your way of communicating. If you want to get to know him, you can click on the button above or on the link that we leave in the description. And there?

Did you like this video? So, if you can, click the “Thanks” button below and help our channel to continue producing and improving videos and content of this type for you. And just to recap what we talked about here: 1.

SELF-KNOWLEDGE 2. CREATE COMMUNICATION PROCESSES 3. OBJECTIVITY AND CLARITY 4.

ENCOURAGE COOPERATION 5. PROXIMITY BETWEEN MEMBERS AND DEPARTMENTS 6. WORK ON EMPATHY 7.

LISTEN 8. NON-VIOLENT COMMUNICATION 9. ASSERTIVE COMMUNICATION We hope you enjoyed it!

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